BMW of Sarasota - Service Center

Tech Ian is very thorough. Notice issue on my car that I did not know. Fernando was a good conduit for me and he communicates well. did not know. Fernando was a good conduit for me and he communicates well. More

Great as always. Got the time I wanted. They kept me informed with a several minute video of the underside of the car which was very interesting. informed with a several minute video of the underside of the car which was very interesting. More

Very easy in and out processes allow for minimal time at the dealership. Especially like the empowerment given to the driveline personnel who assist the service advisors. the dealership. Especially like the empowerment given to the driveline personnel who assist the service advisors. More

Great tech communication upgrades since our last visit. As always our service manager Carlos was quick to provide us with an appointment that fit out schedule. He had us in an out quickly on a busy Saturda As always our service manager Carlos was quick to provide us with an appointment that fit out schedule. He had us in an out quickly on a busy Saturday morning. The technician that did a vehicle overview (Kevin) was thorough and we could hear him clearly. Even though it was a busy day, Carlos took the time to go over what services were performed on my vehicle and walked me to my car. He is a definite asset to the service department. More

Carlos was very polite, quick, and efficient. Great job! Carlos provides excellent customer service in taking care of me for my battery replacement on my x5 Carlos provides excellent customer service in taking care of me for my battery replacement on my x5 More

Professional and friendly service as usual. Carlos stands out with his dedication to client interest and attention to details. Waiting time has been shorter than anticipated. out with his dedication to client interest and attention to details. Waiting time has been shorter than anticipated. More

Staff seem very happy, clean and comfortable waiting area. Professional service, staff seem very happy, professional service , clean and comfortable waiting area. Professional service , thank you. area. Professional service, staff seem very happy, professional service , clean and comfortable waiting area. Professional service , thank you. More

Lewis is amazing! Always helpful and thorough. Hope he is my service contact every time . He is personable and conscientious. Prompt and great follow up is my service contact every time . He is personable and conscientious. Prompt and great follow up More

BMW Sarasota always goes out of their way to make our experience exceptional. We work with Fernando in the service department and think he’s just fantastic. Our salesman is Eric Reeves and he is also exc experience exceptional. We work with Fernando in the service department and think he’s just fantastic. Our salesman is Eric Reeves and he is also exceptional when it comes to customer service and follow up. More

The Sarasota BMW Dealership is awesome. The staff at every level are very professional, courteous and knowledgeable. Everybody is friendly and Derek the Service Assistant Manager is great. every level are very professional, courteous and knowledgeable. Everybody is friendly and Derek the Service Assistant Manager is great. More