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BMW of Sarasota - Service Center

Sarasota, FL

4.7
12,744 Reviews

12,744 Reviews of BMW of Sarasota - Service Center

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January 16, 2020

I have to be honest I haven't dealt with any part of the dealership other than the service department and I give the service department and my service advisor Jorge Mere 5 Stars!!!! Very informative, knowle More

by MMCCALLISTER88
Recommend Dealer
Yes
Employees Worked With
Jorge Mere
January 16, 2020

Great place, my second car, always do a fantastic job. Never have any issues with them. This review process is irritating though. It requires 25 words. More

by ROSIESHAW60
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2020

Never heard of a BMW dealership that doesn’t offer BMW loaners even for oil changes. Horrible customer service. Better off going to Tampa or Orlando More

by terryk71
Recommend Dealer
No
Employees Worked With
Didn’t deal with any of these people
Jan 23, 2020 -

BMW of Sarasota responded

Terry, we're sorry for disappointing you. Thank you for your insight regarding your service visit. If there's something more you need us to know, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

January 16, 2020

Service was done on time and they washed my car without me requesting it. Good experience and will definitely use this dealer in the future. More

by CVISTA
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2020

Carlos is a pleasure to work with. Always polite and meticulous with his work. He is triple A in my book. A real asset to the company!!! More

by aconstan1
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Carlos Munoz did an exceptional job getting my X3 in for service. Service was performed on time and the car was ready on time. I especially appreciate Mr. MUNOZ personal attention to my time and kept me up More

by TheGreatJohnL
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Easy to set up appointment and communication via text is great. Could not ask for an easier process . Service was exactly what I needed and at a reasonable cost. More

by GDS1
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

To Whom it May Concern,Carlos is an excellent service To Whom it May Concern, Carlos is an excellent service manager. He always communicates well and in a thorough and clear manner. Thank you, Reg More

by SGL840
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

It is a pleasure to have Derek as my service rep. He is always professional, friendly and courteous. I had to have a piece replaced on my convertible top, he placed the order and got my car in quickly. More

by LINDA.RAELANDRY
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Fernando is always exceptional & always goes above & beyond to help me when I need service. My car is always ready when promised & I greatly appreciate his kindness & professionalism. More

by SJBRITZ
Recommend Dealer
Yes
Employees Worked With
Fernando Santori
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