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This rating includes all service center reviews, with more weight given to recent reviews.
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12,744 Reviews of BMW of Sarasota - Service Center
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January 17, 2020
BMW of Sarasota was awesome the area I sat in had a bunch of food and drinks and I loved when the mechanic sent me a video of my car felt like I was there and could see what was going on of food and drinks and I loved when the mechanic sent me a video of my car felt like I was there and could see what was going on More
by PARISPRATT9
Verified CustomerEmployees Worked With
Tiffany Ferrara
January 17, 2020
Easy to schedule serv. Appt. work was done on time and serv. Advisor kept me informed. Also, he summarized all they had done and that everything checked out OK....Jerry Rush serv. Advisor kept me informed. Also, he summarized all they had done and that everything checked out OK....Jerry Rush More
by JDFRUSH
Employees Worked With
Fernando Santori
January 17, 2020
Mr. Carlos Munoz is detailed oriented. He is honest, ethical , and a seasoned professional. He is the reason we do Business at this BMW dealership. RET VET ethical , and a seasoned professional. He is the reason we do Business at this BMW dealership. RET VET More
by glennruzzo
Employees Worked With
January 16, 2020
Fast and excellent service. Good communication as well. Comfortable customer sitting area with drinks and snacks. I have been doing business here at this dealership for many years. Comfortable customer sitting area with drinks and snacks. I have been doing business here at this dealership for many years. More
by AEMAZZU995
January 16, 2020
Timely, Partially completed due to lack of parts for 2 recalls. got rental. Fernando was most helpful. Car was clean. Got new trunk mat from original purchase. recalls. got rental. Fernando was most helpful. Car was clean. Got new trunk mat from original purchase. More
by LTPURCHASE
Employees Worked With
Fernando Santori
January 16, 2020
Tiffany is wonderful. The Service tech sent me a video Tiffany is wonderful. The Service tech sent me a video that was great! Always answers her text immediately. Happy and Courteous. I would recommend y Tiffany is wonderful. The Service tech sent me a video that was great! Always answers her text immediately. Happy and Courteous. I would recommend your dealership! More
by CLINTGCOX
Employees Worked With
Tiffany
January 16, 2020
Derek is the best and always does an awesome job resolving any issue I might have! He has even helped me out after hours when he really didn't have to. Thanks Derek! resolving any issue I might have! He has even helped me out after hours when he really didn't have to. Thanks Derek! More
by kylevfredrickson
January 16, 2020
My total experience was perfect. I was greeted immediately. Lewis explained everything to me. Offered me a loaner car. As I was in a time crunch allowed me to bring the loaner back the next day at immediately. Lewis explained everything to me. Offered me a loaner car. As I was in a time crunch allowed me to bring the loaner back the next day at a convenient time More
by SHEILA01915
Employees Worked With
Lewis mention
January 16, 2020
Tina Griffith was very helpful and responsive to the Service required for our new BMW. Follow up was great. Text msgs were helpful and informative. Service required for our new BMW. Follow up was great. Text msgs were helpful and informative. More
by PAULA_BARLOW
Employees Worked With
Tina, Griffith Assistant Service Mgr.
