BMW of Sarasota - Service Center

always very pleased with Carlos Munoz. Not pleased with the mechanic who never Reset the default in my engine light came on after picking up my vehicle and pulling into my driveway. Not pleased with the mechanic who never Reset the default in my engine light came on after picking up my vehicle and pulling into my driveway. More

Brooke provided a great deal of attention to us before, during, and after our appointment in the service department. during, and after our appointment in the service department. More

I've had all of my BMW vehicles serviced here since 2003. Derek Thomas and his crew always do an excellent job, whether it's routine maintenance or warranty work. Highly recommend! Derek Thomas and his crew always do an excellent job, whether it's routine maintenance or warranty work. Highly recommend! More

Always prompt response to messages and concerns. Professional and knowledgeable. Polite and courteous. An asset to the dealership. Professional and knowledgeable. Polite and courteous. An asset to the dealership. More

Excellent service from the minute I stepped out of my car. I brought my son’s car in for service but I’m considering a BMW for myself just because of the service. car. I brought my son’s car in for service but I’m considering a BMW for myself just because of the service. More

Was promised a rebate during the service. Never received one. Called the center and adviser multiple times. No response. Never received one. Called the center and adviser multiple times. No response. More

Did his very best to get me in and out of the service in the most expeditious manner. the most expeditious manner. More

Work is good but wait time seems excessive. Takes way too long for work to complete Takes way too long for work to complete More

Disappointed that the service did not include tire rotation. Should have been done at 10000 miles. rotation. Should have been done at 10000 miles. More

I’ve dealt with Brooke and she is fantastic. Always willing to go the extra mile. Always willing to go the extra mile. More