BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Maria lizardi was my service advisor and she did an excellent job. She is so professional and super nice!! excellent job. She is so professional and super nice!! More
Great service by Carlos and crew! Only drawback was the frigid temperature in the waiting area. frigid temperature in the waiting area. More
I just leased my 5th BMW with BMW of Sarasota, a new X4 M30i. Owner Victor Young and Salesperson NayColle Wright are top notch. Great customer service. The whole process was painless (from someone who d M30i. Owner Victor Young and Salesperson NayColle Wright are top notch. Great customer service. The whole process was painless (from someone who doesn't enjoy car shopping) and fast. Thank you so much. I love my new car! More
Normally, I have exceptional service at this dealership however this time that didn't happen. The car stayed at the entry point for twenty minutes with the reason given for the slow departure to the servi however this time that didn't happen. The car stayed at the entry point for twenty minutes with the reason given for the slow departure to the service area was the computers were booting up slowly. An hour and thirty minutes later the service rep came and said the car would be ready shortly. I was then advised the car was being washed and to meet him at his office. I waited almost ten minutes before he arrived. Went to get car and was advised the car wash was broke and sorry it didn't get cleaned. Then I got in and started to drive away to find the mirrors were way off, navigation system modified and radio on a weird station. I pulled over and spent the next five or so minutes getting the car back to almost how it was when I brought it in. Reviewing the service video they sent, you couldn't tell anything based on how fast the operator was moving. Long story short, I will continue to have my cars serviced here but the BMW image was not there today. Maybe next time. I did have a nice chat with Susan (representative who sold me my BMW). The service rep is not listed for me to provide a rating for. More
Professional , courteous, timely, clean. My only complaint is that the car was not cleaned before returning to me. complaint is that the car was not cleaned before returning to me. More
Good overall service. Takes a long time. Parts seem to take forever to get which leaves us in a hertz rental for weeks. take forever to get which leaves us in a hertz rental for weeks. More
Great experience on buying my first car, extremely friendly and understanding. Does everything they can to get you the best deal possible and generous. friendly and understanding. Does everything they can to get you the best deal possible and generous. More
the dealer fees were a little high but when i got the car it was in very good condition and the detailing was very good. quick process as well. it was in very good condition and the detailing was very good. quick process as well. More