BMW of Sarasota

I had such a great experience with the BMW service department, Maria was very insightful and made it such an easy process. department, Maria was very insightful and made it such an easy process. More

Absolute excellent customer service. My car was well taken care of and the work was done quickly and efficiently. From start to finish this dealership is great. As soon as I checked in, I was gree taken care of and the work was done quickly and efficiently. From start to finish this dealership is great. As soon as I checked in, I was greeted and helped. My service advisor Carlos Munoz is simply excellent. He always take great care of me and my car. More

Greg was very helpful, explaining the work details. He was ver professional and friendly at the same time. was ver professional and friendly at the same time. More

We were in the market for a pre-owned Lexus. We are from Naples and were actually on the way to another dealership when we decided to stop by. We were assigned to Burke. Let me say, how nice and accommodati Naples and were actually on the way to another dealership when we decided to stop by. We were assigned to Burke. Let me say, how nice and accommodating he was!! This guy knows his automotive stuff since he worked two decades for Jaguar and Ferrari as a parts rep. The car was priced a bit higher than others listed around the state but he worked hard to get us a great deal! Even stayed 2 hours after closing to het financing all set up. And the financing department, ask for Jude, this man is a magician!! Got us a phenomenal rate! If you are in the market, BMW of Sarasota has a great variety of pre-owned cars from Tesla’s, Cadillac’s, to Maserati (and of course BMW’s). Facility is well kept and has a nice waiting area which is nice since this can be a long process. But if you are stopping by definitely ask for Burke! He’ll get you in a great car for a great price! More

I didn't feel like they care, I try to ask Derek for more information information More

We made an appointment but then had to sit in the waiting room for an hour waiting to check the car in. The car was serviced in an hour. Which we were great full for. We would have like to have known the ch room for an hour waiting to check the car in. The car was serviced in an hour. Which we were great full for. We would have like to have known the check in time was going to take so long. More

Easy to set up appointments. My service always finds coupons and gives me the best price. They are very quick and the car is really clean when I pick it up. Great place. coupons and gives me the best price. They are very quick and the car is really clean when I pick it up. Great place. More

My service advisor is accommodating, friendly, knowledgeable and professional. Chong also respond and communicates with me directly through text messaging which is super convenient for me. The ser knowledgeable and professional. Chong also respond and communicates with me directly through text messaging which is super convenient for me. The service area is clean and spacious and everyone is very welcoming. More

Gregory Jones is amazing! He takes great care of his customers and cares. Very recommended! customers and cares. Very recommended! More

Rep was excellent; cordial and I believed he actually cared about finding a solution to my issue. The issue wasn’t solved. I thought the dealership was supposed to be the ultimate in diagnostics/servic cared about finding a solution to my issue. The issue wasn’t solved. I thought the dealership was supposed to be the ultimate in diagnostics/service. While serviced it’s entire life at this dealership, the car now runs 45 degrees hotter than at any point in it’s life. More