BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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We had an appointment for 11:00am Monday morning 12/13. At 2:00pm I called the tech to get an update on my car and got his voicemail. I called again at 3:00pm and got the voicemail again. At 3:30, the At 2:00pm I called the tech to get an update on my car and got his voicemail. I called again at 3:00pm and got the voicemail again. At 3:30, the tech called me and said they looked at the car in the parking lot and were hoping to do the video inspection by the end of the day. On Tues. morning I got the video inspection and estimated bill to replace the valve cover gasket. I called and gave them permission to make the repair. The tech worked to get me a discount on the repair for which I was very grateful. I called early that afternoon to ask if I could pick up the car that day and he said it wouldn't be ready. I texted him at 10:58PM Tues night and asked him to text my wife Wed morning to see if we could pick up the car at 10:30 Wed morning. He texted Wed morning and said it wouldn't be ready until around 3:00pm. On Wed. at 1:14pm, he texted me and said the car was ready for pick up. My wife had my car out so I texted him and said we would pick up the car Thurs morning. We paid in advance but it still took us a half hour to get the car once we got to the dealer. We had an appointment for service but it took over two days to get the car repair. What is the purpose of making an appointment? I think that is very unreasonable. Kevin Kumanga More
Ordered part I needed and it came very quickly…service Ordered part I needed and it came very quickly…service is spot on…Greg the best Ordered part I needed and it came very quickly…service is spot on…Greg the best More
Excellent service. Everyone was friendly and helpful, except the valet bringing my car around. Otherwise, very good first time experience using BMW Sarasota for service. except the valet bringing my car around. Otherwise, very good first time experience using BMW Sarasota for service. More
My last service was also my first. Everything went well and smoothly. I was happy with the team’s attention! and smoothly. I was happy with the team’s attention! More
You guys made my buying experience last weekend phenomenal! Thank you so much Tim and Jonathan, for helping me put a great deal together, and putting me in such a sexy 330i. phenomenal! Thank you so much Tim and Jonathan, for helping me put a great deal together, and putting me in such a sexy 330i. More
Excellent Lucy did a great job with great professional and experience by keeping me informed at any stage and experience by keeping me informed at any stage More
The service is very good. While I was waiting for a ride I saw another vehicle and I bought the vehicle. The car salesman is great this was the third vehicle I got through him. His name is Tim Chestnut. I saw another vehicle and I bought the vehicle. The car salesman is great this was the third vehicle I got through him. His name is Tim Chestnut. More