BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service appointment was for oil change, brake fluid, and check pressure in tires. Promised in 1hr and 45 minutes. It was not ready but Derrick did come to tell me it would be another 10-15 minutes. So it ac check pressure in tires. Promised in 1hr and 45 minutes. It was not ready but Derrick did come to tell me it would be another 10-15 minutes. So it actually took two plus hours. Driving home and still today, I still have a brake fluid light on and now tire pressure alert. I’m returning on Monday to wait another 45 minutes 🙄 for the mechanic to complete the job that should have been completed on Friday. (although Derek promised to fill my tank as I live 25 miles away, a 35 minute drive. I must add that Derek did also offer to send someone here to pick up my car, get the job done, and return the car to me. I need my car on Monday so I was not interested in that offer. I certainly hope this gets done quickly on Monday. More
Poor customer relations. In their mind the customer is always wrong. Way over charged for labor on a revisit for the problem they missed the first time. Service advisor di In their mind the customer is always wrong. Way over charged for labor on a revisit for the problem they missed the first time. Service advisor did not care. We’ve had 3 BMW vehicles bought in California always dealer serviced. In the 3 years we’ve lived here none of the service visits were a pleasant experience. More
Service was prompt and warranty service was provided. Thanks for the car wash. Slightly annoyed by all the follow up surveys, emails and credit offers to finance a new car. Found this invasive to my pr Thanks for the car wash. Slightly annoyed by all the follow up surveys, emails and credit offers to finance a new car. Found this invasive to my privacy to research my credit. Opt out from all this annoying follow up. Take me off your lists. Please! More
Great service, great efficiency, and great follow-up to my questions. Perhaps the best customer experience I’ve had at any BMW dealer! Maria saved the day for us. my questions. Perhaps the best customer experience I’ve had at any BMW dealer! Maria saved the day for us. More
The staff at BMW of Sarasota were friendly, efficient and helpful. I would recommend to all. helpful. I would recommend to all. More
BMW of Sarasota provided a positive customer experience. The professionalism demonstrated of everyone from Sales to Finance was excellent. I would recommend BMW of Sarasota to friends and family. Kudos The professionalism demonstrated of everyone from Sales to Finance was excellent. I would recommend BMW of Sarasota to friends and family. Kudos to Brandon Holohan and Judd Starr! More
servies was very easy and organize ,. customer service oriented at alltime the personal and very curtesy’s at all time and maria my service contac explain all the details of my visit very customer service oriented at alltime the personal and very curtesy’s at all time and maria my service contac explain all the details of my visit very dimple to understand tkanks BMW OF SARASOTA GUILLERMO GONZALEZ More
Chong was really great and helped with everything! Was a pleasure working with Chong! He was really nice and helped with all of our problems! Very happy with the outcome! Thank you Chong! Was a pleasure working with Chong! He was really nice and helped with all of our problems! Very happy with the outcome! Thank you Chong! More
This was our 2nd purchase from the dealership and we are very pleased once again. Our Sales person was great both times. We will definitely be back when we need our next car very pleased once again. Our Sales person was great both times. We will definitely be back when we need our next car More