BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They were extremely nice to me and they provide such great customer service over there. great customer service over there. More
They were super helpful. My tire blew out on my way to work so it was kind of an emergency. They got me a ride to work, got my car fixed asap! Thank you!!! My tire blew out on my way to work so it was kind of an emergency. They got me a ride to work, got my car fixed asap! Thank you!!! More
Very professional and service-minded. Nice use of modern technology to enhance the customer experience. Nice use of modern technology to enhance the customer experience. More
Amazing service. All the sales staff are spectacular. Stress free car buying process. They treated me like family. All the sales staff are spectacular. Stress free car buying process. They treated me like family. More
Easy check in, very good communication. Easy to check out and pay. Overall great customer service. Easy to check out and pay. Overall great customer service. More
I love the waiting area for service. I bring my iPad and feel very relaxed while waiting with refreshments. My service advisor was absolutely wonderful. Came right out, friendly and p I bring my iPad and feel very relaxed while waiting with refreshments. My service advisor was absolutely wonderful. Came right out, friendly and professional. He apprised me of what would be done and the timing. More
Was stuck there for over 3. 5 hours when I was very clear about absolutely no more than 2 hours max IF I had a place to work in my computer from. No place to work quietly with my 5 hours when I was very clear about absolutely no more than 2 hours max IF I had a place to work in my computer from. No place to work quietly with my computer (was told a table would be available.) Not offered a loaner car either before or during sevice. Visit cost $300+ more for services than I was "assured" about on the phone --with excuses about having to have the car key there, warranty-musts etc (funny how EVERYTHING else gets transmitted from the car--this is my 3rd BMW, not new to this.) And the wash? A mere rinse and sort-of vac! Very disappointing experience overall. Other service managers did attempt to reach out afterwards. The disregard of my time, however, was astonishing. More