BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Carlos took care of all my service needs. My car was diagnosed properly. It was cleaned when returned to me and ready for the road. My car was diagnosed properly. It was cleaned when returned to me and ready for the road. More
Two hours and 15 minutes for a brake fluid flush In fairness the mechanic did give my car a basic checkup . My car had a basic wash also . They mentioned a complimentary Uber service ,I should have t fairness the mechanic did give my car a basic checkup . My car had a basic wash also . They mentioned a complimentary Uber service ,I should have taken them up on that offer.. The waiting area is nice enough , I just don’t enjoy being in one for any reason . Ash is one of BMW’s specialists , I believe they call the Genius. He would make an amazing sales specialist as he has a wonderful disposition and can answer any questions you may have regarding your present or future BMW. More
So classy, I always feel like I’m at the ritz Carleton. I’ve tried the rest and I’m sticking w the best. I’ve tried the rest and I’m sticking w the best. More
Carlos did everything he could to save my car and beyond! Truly appreciate everyone involved in restoring my car back to running condition! Truly appreciate everyone involved in restoring my car back to running condition! More
Communications was terrible. Customer had to reach out multiple times to obtain status of vehicle and etc of repair Advisor Rafeal was helpful but he was also out with covid. Customer had to reach out multiple times to obtain status of vehicle and etc of repair Advisor Rafeal was helpful but he was also out with covid. Who ever was handling clients failed miserbly. I had to repeatedly call to get information. Advisors never did return my calls Day of pickup after car had been in shop for 7 days was returned unwashed. More
Service advisor Carlos Munoz always treats me respectfully and keeps me informed about how the scheduled service is going. A+ respectfully and keeps me informed about how the scheduled service is going. A+ More
Wish bmw had made me aware my warranty was ending so I could have extended it could have extended it More
Amazing service by Tim Chestnut made the deal happen i was in and out great job was in and out great job More
Greg Jones and Nelson, Shop Forman provided exceptional service and care in resolving issues with my BMW. service and care in resolving issues with my BMW. More
Customer service was terrible. Our service advisor Lucy was a nightmare. We waited a half hour after dropping our car off and no one saw us. We wound up seeking her out where she n Our service advisor Lucy was a nightmare. We waited a half hour after dropping our car off and no one saw us. We wound up seeking her out where she notified she wasn’t ready for us. We wound up speaking with someone else and leaving. The quote they gave me for my ac repair was $1500 more than another dealership quoted me. Just a terrible experience overall and will never take either of my 2 bmws there. More