BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Efficient and helpful Dropped the car off for Lo Jack, received a video inspection and receive the car in an hour. received a video inspection and receive the car in an hour. More
Maria always does a good job. Easy to make appointments. I like the Uber ride home. Easy to make appointments. I like the Uber ride home. More
I had a very disappointing experience at bmw Sarasota. Dealing with the service advisor Derek Thomas was so frustrating. He doesn’t seem to enjoy his job and is extremely hard to communicate with. He does Dealing with the service advisor Derek Thomas was so frustrating. He doesn’t seem to enjoy his job and is extremely hard to communicate with. He doesn’t listen, or care same difference, and he couldn’t bother to give me an update when I really needed it at the end of the day so I would know if I needed to drive 20 miles out of my way to get my car or not. I spoke with other staff about my frustration and could infer that they agree that he’s a pretty awful person to have to work with. On top of all this the car this dealer sold me is such a waste of my time and money. For the year and mileage on my car, I’ve had so many unnecessary and unexpected issues. I literally had a tech ( at a different service center much better experience) tell me it was really good that I brought the car in when I did because he could tell it would have caught fire due to an electric fault. Not what you expect on a car that I three years old under 10k miles. More
We worked with Vincent Tremaroli, who went above and beyond to help repair a mirror broken by Tommy’s car wash. Vincent was both patient & responsive and ensured a job well done. beyond to help repair a mirror broken by Tommy’s car wash. Vincent was both patient & responsive and ensured a job well done. More
Maria in the service department did a great job communicating each day to update me on the status of my BMW. communicating each day to update me on the status of my BMW. More
I will never purchase or lease a BMW from Sarasota again due to deceptive practices. Hired attorney to force Sarasota to honor lease purchase agreement. due to deceptive practices. Hired attorney to force Sarasota to honor lease purchase agreement. More
I am very pleased with the diagnosis of my car's problem, and with the professional courtesy with check-in, skilled knowledge of the car technician, and with the professionalism and patience of the service m and with the professional courtesy with check-in, skilled knowledge of the car technician, and with the professionalism and patience of the service managers. More
The communication from the technician especially the video checkup are great. Regular communication from Maria as well as a friendly personality make the experience very gratifying. video checkup are great. Regular communication from Maria as well as a friendly personality make the experience very gratifying. More
Great experience. We got the car we wanted and they helped us get through the process easily. Caz and Niahmiah were great!! We went back today for the grniud guys sn We got the car we wanted and they helped us get through the process easily. Caz and Niahmiah were great!! We went back today for the grniud guys snd they were great too More