
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service and friendly staff. Had a great experience with my salesperson Chad. He worked with me to make sure I got the car I wanted and that I drove away happy. Had a great experience with my salesperson Chad. He worked with me to make sure I got the car I wanted and that I drove away happy. More
My repair took a week to complete but Greg kept me informed throughout the process informed throughout the process More
Nick Ring was great to work with. I appreciated that he set time expectations upfront, giving me the option to leave or stay. The facility was beautiful, and I liked the lounge area. I appreciated that he set time expectations upfront, giving me the option to leave or stay. The facility was beautiful, and I liked the lounge area. More
Check in kiosk awful - Credit card surcharge is inappropriate. Looking for other options for future work inappropriate. Looking for other options for future work More
Brooke was Fast and efficient I highly recommend her to anyone and think she needs a raise!!! anyone and think she needs a raise!!! More
Great service on our recall repair. How nice that they came to us!! I’ll use the remote service more often. How nice that they came to us!! I’ll use the remote service more often. More
Have already talked with someone about the poor customer service. Why wouldn’t a preowned certified car have 2 fobs when they know there’s only one, why wouldn’t the car the car be scratch and chip free aft service. Why wouldn’t a preowned certified car have 2 fobs when they know there’s only one, why wouldn’t the car the car be scratch and chip free after identifying 8-10 areas ? More
I always receive excellent service every time I bring my car in for any reason. Thank you Carlos, Josh, and Lucy! car in for any reason. Thank you Carlos, Josh, and Lucy! More
I worked with Nick on my purchase of a 2015 428i convertible. Nick was great to work with, early on when I was considering the car (I live in Massachusetts and wasn't interested in flying to Saraso convertible. Nick was great to work with, early on when I was considering the car (I live in Massachusetts and wasn't interested in flying to Sarasota just to confirm my interest), I asked Nick to be "my eyes" and double check the condition of the car. He texted me a walkaround video of the car. Eventually we agreed on a price. Nick suggested Montway shippers and they worked out perfectly. I've delayed sending this review because, unfortunately, which could easily have been missed, each hinge cover was partially unattached and neither could be fixed without getting hinge covers and the necessary clips to do the repair. I discussed this situation with Nick. He worked with the used car manager and they shipped to me the COMPLETE set of mouldings/covers, and HINGE ARMS, for each side. Now that the parts are actually at my home, I felt it was appropriate to review the entire experience. I will need to spend some money to get the parts covers and clips installed, and to paint the covers which come primed only, but Nick went to bat for me in a situation that was a bit unfortunate for both the dealership and me, but he did his best to right it. The next time I look online for a used BMW, I will be sure to include BMW of Sarasota in my search. Thank you Nick! More
Greg Jones and the service team consistently provide excellent customer care no matter what model of vehicle. excellent customer care no matter what model of vehicle. More