BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The Staff was very courteous. Our Service Representative was competent and knowledgeable. Great Customer Service and professionalism from the entire team. Our Service Representative was competent and knowledgeable. Great Customer Service and professionalism from the entire team. More
Cost was very high and I had to wait longer than expected for the evaluation. for the evaluation. More
Professional friendly people throughout the organization. Rahul explained the options & was able to get me a car from another dealer with color & options I wanted. Overall a good experience Rahul explained the options & was able to get me a car from another dealer with color & options I wanted. Overall a good experience More
Not proactive in communication. Too busy to truly give service. General Manager was not responsive the Wednesday and Friday of thanksgiving which put my repair back over a week. Jus Too busy to truly give service. General Manager was not responsive the Wednesday and Friday of thanksgiving which put my repair back over a week. Just overall not customer service focused. More
Overall experience was good, especially once I was able to speak with my service rep Josh. The young lady at the check-in kiosk wasn't particularly friendly but she may have been distracted with some issue to speak with my service rep Josh. The young lady at the check-in kiosk wasn't particularly friendly but she may have been distracted with some issue regarding some missing keys. I also thought the 20 minute wait inside before speaking to anyone was a bit long. It would have been good for someone to point out my service rep to me and let me know he was finishing up with another customer and would be with me shortly. More
This dealership and service department are always quick, efficient, and professional. Brooke has always been my go to service advisor. efficient, and professional. Brooke has always been my go to service advisor. More
Excellent service. Always nice and understanding. Service discounts are provided when possible. All issues resolved quickly. Always nice and understanding. Service discounts are provided when possible. All issues resolved quickly. More
I asked Nick to meet my budget. He did exactly what I Fabulous experience. Will be back in 4-6 years He did exactly what I Fabulous experience. Will be back in 4-6 years More