BMW of Sarasota

With our car now out of warrantee, I was sceptical about doing the work at BMW of Sarasota due to cost, but I am convinced they saved us $ in the end. Identified issues with outr battery before they coup doing the work at BMW of Sarasota due to cost, but I am convinced they saved us $ in the end. Identified issues with outr battery before they coupd cause us problems, then worked with us on a competitive price to do the work.. replaced brakes pads to clear warning j message but did only the required work - front rotors were need, which saved us a lot of money. Carlos is very trustworthy and dependable. Would highly recommend. More

Friendly, clear communication and follow up by our advisor. Repairs were addressed and corrected in a timely manner. All in all a great experience! advisor. Repairs were addressed and corrected in a timely manner. All in all a great experience! More

Prompt, courteous, and quality work. Complimentary car was a God-send! Clean, well supplied waiting area Complimentary car was a God-send! Clean, well supplied waiting area More

Lucy Aguilar is hands down the best service advisor at BMW sarasota ! Attentive, efficient, compassionate and Kind. Will keep going to her especially now that I have 2 cars for maintenance and service. BMW sarasota ! Attentive, efficient, compassionate and Kind. Will keep going to her especially now that I have 2 cars for maintenance and service. More

Marino is wonderful! I am an out-of-state purchaser, and Marino made the transaction smooth and seamless. He was on the ball at all times - kept me informed during the pr I am an out-of-state purchaser, and Marino made the transaction smooth and seamless. He was on the ball at all times - kept me informed during the process while I waited for the car to finish being certified, sent pictures and a video for me to view the car, and helped with the delivery transaction. I can’t say enough about Marino and how easy he made the buying process. I will definitely call him if I’m ever in the market for another BMW. Jason, the finance manager, was also easy to work with. He explained the finance part of the deal, all the warranties and extras, and I never felt pressured into buying “extras”, although I did purchase a warranty. Even Laura, who handled the document signing, was fantastic! I can’t say enough about how pleased I and thankful I am to Marino and the team at BMW of Sarasota! Thank you for helping me buy my new car! More

The sales rep I delt with was very responsive and laid back which made the experience enjoyable. Although when I went to look at the car and purchase it was a Saturday and it was busy, I never felt rushed back which made the experience enjoyable. Although when I went to look at the car and purchase it was a Saturday and it was busy, I never felt rushed and Nehemiah made the process simple and smooth. More

Shubi did a great job showing us the bmw vehicles we were interested in. Gave us insight and helped close the deal. interested in. Gave us insight and helped close the deal. More

Overall, I was pleased that this car could be fixed, given its age (2006). The part took several weeks to come in. I was happy with my service advisor, who kept in touch. However, I was dismayed when given its age (2006). The part took several weeks to come in. I was happy with my service advisor, who kept in touch. However, I was dismayed when I picked up the car and found some sticky substance on the door that was repaired - I didn't want to use solvent of any sort on it, so I rubbed it off manually - took quite some time. More

Marino was great he should us a few cars and helped us decide on the best on for our family. Excited to have our first BMW. decide on the best on for our family. Excited to have our first BMW. More

Marino was 5 star from the time we ordered our car thru the time it was delivered. He kept us up to date on its progress every step of the way. Marino was very friendly , patient and informative. He was ve the time it was delivered. He kept us up to date on its progress every step of the way. Marino was very friendly , patient and informative. He was very professional and recognized that this was a large purchase and made sure we were very happy. 5 star all of the way. Jamie our BMW Genius was another staff person that deserves a 5Plus star rating. She was extremely patient in reviewing the tech so that a less than tech savvy person would not only understand but able to do it themselves. She was never in a rush and always had a smile on her face. She was able to answer all of our questions clearly and completely. These two staff made our purchase a BMW of Sarasota a very positive experience. More