BMW of Sarasota

Great dealership I just bought a 2019 M4 from BMW of Sarasota, I worked with Abby and she was excellent through out the entire process. great customer service and a gr I just bought a 2019 M4 from BMW of Sarasota, I worked with Abby and she was excellent through out the entire process. great customer service and a great vehicle. All around 10/10 experience with them. I strongly recommend this dealership to others, thank you! More

Very Good Easy to get appointment at time of my choosing. Check in was good and explanation of what was going to happen was thorough and quick. Job was comple Easy to get appointment at time of my choosing. Check in was good and explanation of what was going to happen was thorough and quick. Job was completed in less time that estimated. All were courteous and well informed. More

Service call January 21, 2019 My entire service expierence started with the ease of making an appointment for a problem that needed immediate attention. Johnny greeted me as I drov My entire service expierence started with the ease of making an appointment for a problem that needed immediate attention. Johnny greeted me as I drove into the center, Valentina, my service rep, took care of everything, including a rental car at no cost. She followed up over the next day or so to keep me informed of the progress. Picking up the car was easy and quick. Since a software updat was performed on the vehicle I needed additional assistance once I got home. Dwayne from the genius division took care of the issue efficiently. Each individual was knowledgeable, courteous, and got the job done. One of the best BMW service departments I’ve been to. More

Jack H and BMW still #1 Many strong choices in the market now, but the service and knowledge that Jack Hojnacki and everyone else at Sarasota BMW are outstanding. The tech e Many strong choices in the market now, but the service and knowledge that Jack Hojnacki and everyone else at Sarasota BMW are outstanding. The tech expert Silvio who explained my new X5 was also excellent. I do think you should consolidate the "extras" that are sold through Jesus and Finance so a buyer knows the exact payment they are agreeing to upfront, but other dealerships do the same thing. More

Great Experience Susan was a joy to work with. She helped me select the perfect car for me and made my purchase smooth and stress free. I love my new car! Susan was a joy to work with. She helped me select the perfect car for me and made my purchase smooth and stress free. I love my new car! More

Service was friendly and professional. Came into check warning light on brake pads. Found that the left front pad was worn, but would get me back to Canada with no problems. Came into check warning light on brake pads. Found that the left front pad was worn, but would get me back to Canada with no problems. More

EXCELLENT SERVICE AS ALWAYS! BMW of Sarasota has consistently and reliably given me great service out this year's. This week's visit proved to be no different. My Service Advis BMW of Sarasota has consistently and reliably given me great service out this year's. This week's visit proved to be no different. My Service Advisor, Fernando, took great care of me. He thoroughly explained the repairs my vehicle needed & why they were important. He knows how vital it is for me to have my vehicle operating at top form. The owner is very personable & truly cares about his customers. I appreciate having such a reliable resource! I highly recommend BMW of Sarasota. More

Defective belt: lost power steering Fernando was wonderful as always. I had a belt replaced that turned out to be defective and I lost my power steering. AAA had to take my car to the de Fernando was wonderful as always. I had a belt replaced that turned out to be defective and I lost my power steering. AAA had to take my car to the dealership on a Saturday afternoon. Fernando was able to secure a rental quite quickly. I did not get my car back until Wednesday. It took them 15 minutes to locate by car. I was disappointed that they did not wash it as they always have in the past for any service repairs. This was covered so no change to me. However I work full time and it was a definite inconvenience and couldn't understand why my car wasn't clean! More

Airbag Recall Courteous, attentive & Informative Excellent service I unfortunately did not get the names of the other people I associated with but they were all Courteous, attentive & Informative Excellent service I unfortunately did not get the names of the other people I associated with but they were all professional and I was very impressed with the service I received from Derek Thomas. More

BMW in Sarasota is the Best I drive a Z4 Hard Top and I was having issues with noise inside the car when the top was up. The service department went the extra mile to find where I drive a Z4 Hard Top and I was having issues with noise inside the car when the top was up. The service department went the extra mile to find where the noise was coming from. Not an easy task, but through diligence they located the problem. I can't say enough about their service department and Maria my service consultant. She always keeps me informed during the process. When I am ready for a new BMW I will definitely be buying it from BMW of Sarasota.. More