BMW of Sarasota

Good Experience The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and with a clean bill of health for my vehicle. More

Highly knowledgeable and responsive to our needs From the first time we walked into the dealership and continuing on after we purchased our X3, all of the staff, including Tim, Robert and Jesus, and From the first time we walked into the dealership and continuing on after we purchased our X3, all of the staff, including Tim, Robert and Jesus, and Antoinette have been highly knowledgeable, courteous, and efficient in their work with us. My wife and I both highly recommend BMW of Sarasota. More

Greg Jones is fabulous, courteous and very helpful. Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of a Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of and always makes time to talk to us and explain repairs needed. The best we have ever worked with. We trust his judgement. More

Great service Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very helpful. thank you. More

Excellent service Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had submitted an e-mail to the dealership to set up an appointment but I did not receive a response from the dealership. (This has nothing to do with Derek). More

Great experience / very efficient The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership i The appointment was very organized and efficient. The staff was professional and helpful. It could not have gone any more smooth. This dealership is always a pleasure to work with from service to sales to management. More

Too Notch 5 star experience BMW of Sarasota is the example of what a luxury dealership experience should look and feel like. Carlos was a fantastic service manager! They will be BMW of Sarasota is the example of what a luxury dealership experience should look and feel like. Carlos was a fantastic service manager! They will be losing an extremely valuable asset if he decides to leave. That level of quality customer service is not easy to come by. The speed of service, amenities, atmosphere and, overall quality of service is some that sets this dealership above many I have been to. Keep up the good work More

Excellent service Oil changed and car washed. Excellent. Worked with Naycolle on a new lease. She is the best. Derek was excellent in the service department also. Oil changed and car washed. Excellent. Worked with Naycolle on a new lease. She is the best. Derek was excellent in the service department also. More

Amazing service Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own a BMW.. however this will not be my last. More

Satisfaction You are on top of schedules & on time service was very good your waiting area is comfortable with good snacks I was overall pleased with the service You are on top of schedules & on time service was very good your waiting area is comfortable with good snacks I was overall pleased with the service More