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BMW of Sarasota

Sarasota, FL

4.7
16,745 Reviews
If you're in the market for a new high-performance luxury BMW, look no further than BMW of Sarasota. We proudly serve Bradenton, Port Charlotte, Lakeland and the surrounding areas. Our luxury BMW Sarasota car dealership offers the latest BMW model lineup at our lowest prices available every day so you'll never have to wait for a sale to save. BMW of Sarasota will even send you price alerts when the model you're interested in is reduced. Plus, every BMW we sell comes backed by the BMW of Sarasota Difference - a benefits package designed to make the most out of your new investment. Visit us today and let our friendly and experienced customer service representatives help you find the perfect BMW at the perfect price. With an extensive inventory of over 350 new, Certified Pre-Owned and preowned BMW models for sale, you're sure to find just what you're looking for. Our selection includes new BMW coupes, sedans, crossovers, SUVs and more with the most popular models like the 3 Series, 5 Series, the X1, X3, X5, 7 Series are always in stock. BMW of Sarasota is also by your side whenever you need any car service and repair work done in Sarasota. What’s more, our auto parts team would be happy to get you whatever you need to keep your BMW vehicle on the road for many miles to come.
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5151 Clark Rd

Sarasota, FL

34233

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Showing 16,745 reviews

November 09, 2018

Push for more repairs When you go for one issue at this dealership, they will find many and try to sell you more services than what you need. Especially after your warranty More

by BMW owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anonymous
Nov 09, 2018 -

BMW of Sarasota responded

We always seek to be fair to our customers and apologize if you felt we weren't during your visit. We always appreciate the feedback and would welcome an email if you have anything else you feel we should know. We are happy to have earned your five stars in the "friendliness" category. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 09, 2018

Wouldn’t go anywhere else. We have had quite the story about our BMW. Kyle and Seth have turned our unfortunate situation into a bearable and great situation. Wouldn’t go anyw More

by TRACEYBRODEN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth...Can’t fund him on list , Kyle Tabar
Nov 12, 2018 -

BMW of Sarasota responded

That's exactly what we love to hear, Tracey and Rob! Thank you so much for the excellent review!

November 09, 2018

All was good except the rental car The service center was great, lots of help from Susan from New Jersey. Jessica was great to work with. The only downfall was getting into a rental car More

by buna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan (from NJ), Jessica Caycedo
Nov 12, 2018 -

BMW of Sarasota responded

We're sorry that there was a hiccup with the rental car but appreciate your patience. Thanks so much for letting us know that Susan, Jessica, and the rest of our team made your visit a great one!

November 09, 2018

Car is unreliable but dealer is great This is the third time in 3500 miles that I have had to take my 530e in for service. But each time BMW of Sarasota has been very responsive. More

by TDAV54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Caycedo
Nov 12, 2018 -

BMW of Sarasota responded

Thanks for the great review! We are glad we have met all of your needs during your visits.

November 09, 2018

Top notch for service My vehicle required a replacement air bag. This dealership arranged to service my vehicle when it was convenient for my schedule. With very little no More

by LuigiD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

BMW of Sarasota responded

Thank you so much for the great review, Luigi. We appreciate it!

November 09, 2018

Best service...always!! I have always been treated fairly by BMW of Sarasota. My service manager, Fernando, is absolutely fair and honest...always prompt and courteous! He More

by Dizygyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Santori
Nov 12, 2018 -

BMW of Sarasota responded

Thank you so much for this amazing review and also your loyalty!

November 09, 2018

They Broke my radiator :( Simple oil change turned into them breaking radiator. Had car in shop for 2 hours and was not notified they broke it till they said car was ready. Car More

by lsamaha
Quality Of Work
Recommend Dealer
No
Employees Worked With
Derek Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

BMW of Sarasota responded

Thank you for bringing this to our attention; we are going to look into this right away. We apologize your visit with us wasn't the best but always appreciate the feedback. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 09, 2018

First rate Sales and great service Derek's service was fast, curtious , and efficient ..... delived his promise and ensured I understood the service information. Eddie was detailed More

by davetricket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

BMW of Sarasota responded

Thank you, Dave, for taking a moment to let us know that Derek, Eddie, and the rest of our staff made your visit so memorable!

November 09, 2018

Terrible place to buy a car. From the sales process to the services performed, nothing went right. The salesman and the dealership provided the worst buying experience I have ever More

by ROYPINNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Castillo, Cruz Rodriguez
Nov 12, 2018 -

BMW of Sarasota responded

Roy, we're upset to read your review. We apologize that your experience with us wasn't the best and are sorry for any lapse in communication. We would be happy to speak with you about any issue you had during your visit and promise to respond as soon as possible if you send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

November 09, 2018

Excellent Service! Extremely satisfied with the service provided by Carlos Munoz and the service department. They were able to help me very quickly. A+++ for BMW! Great More

by LUISA3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

BMW of Sarasota responded

Thank you very much, Luisa for your excellent review!

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