BMW of Sarasota

Very professional and personable service. They gave me a loaner at the last minute. Very professional and great service. Kept me updated throughout the day. Car was fixed properly the first ti They gave me a loaner at the last minute. Very professional and great service. Kept me updated throughout the day. Car was fixed properly the first time and they washed my car. More

In for tire change Service rep Fernando was terrific Let me know exactly what was going on. What cost would be how long it would take and that he was staying at desk Service rep Fernando was terrific Let me know exactly what was going on. What cost would be how long it would take and that he was staying at desk for his lunch break to be sure my car was done. More

Maria Lizardi is the Best! The work is of the highest quality and the job is done with the proper parts. The waiting area is quite comfortable. I would recommend it The work is of the highest quality and the job is done with the proper parts. The waiting area is quite comfortable. I would recommend it More

Derek Thomas Arrived a little early for the service appt. but no problem. As usual, first class service from the service dept and thanks Derek for making sure noth Arrived a little early for the service appt. but no problem. As usual, first class service from the service dept and thanks Derek for making sure nothing was missed. More

Wheel bearing replacement Repair took a few hours and I was offered three good alternatives for the wait. Judy Owen’s follow up was great. Car was sparkling clean when returne Repair took a few hours and I was offered three good alternatives for the wait. Judy Owen’s follow up was great. Car was sparkling clean when returned. More

Pleasant service My 2017 X3, was serviced for an oil change. However, upon arriving home, my car dash display, showed that the next service was not reset. It require My 2017 X3, was serviced for an oil change. However, upon arriving home, my car dash display, showed that the next service was not reset. It required that I call Seth to send someone to my home to perform the necessary action ( I did not know how to do this myself). It was done correctly and I thanked the technician for coming, saving me the drive to your facility. Thank you. More

Fantastic Service...even after 5pm on a Friday!! Powertrain went into limp mode on I75 - pulled into the service drive and was promptly greeted. It took less than 10 minutes to get me checked in, in Powertrain went into limp mode on I75 - pulled into the service drive and was promptly greeted. It took less than 10 minutes to get me checked in, in a rental and on my way! Valentina was super friendly without being unprofessional, and stayed in contact with me throughout the weekend. My car was repaired & cleaned in 72hrs...Bravo! More

Friendly staff Service was done in a professional and timely manner, and the lounge is an easy place to wait for your vehicle. Even had a separate quiet work area wh Service was done in a professional and timely manner, and the lounge is an easy place to wait for your vehicle. Even had a separate quiet work area while waiting. More

Great service Maria Lizardi was extremely helpful and professional. They checked everything and gave me estimate for repairs. Great please to take care of my BMW s Maria Lizardi was extremely helpful and professional. They checked everything and gave me estimate for repairs. Great please to take care of my BMW service. More

A Clown Show! This place is a joke. They had two mini coopers in for service. I had an appointment for a brake job, instead they changed my oil and tried to give my This place is a joke. They had two mini coopers in for service. I had an appointment for a brake job, instead they changed my oil and tried to give my car to someone else. My appointment was at 9 am, I finally got my car back at 2 pm! A total wasted day. More