
BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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THE WORST CUSTOMER SERVICE I have taken my car there for repairs several times- given junk rental cars to drive- after complaining given mgrs car. When I researched the repair c I have taken my car there for repairs several times- given junk rental cars to drive- after complaining given mgrs car. When I researched the repair costs online the were more than doubled the part costs- and upon occasion when I picked my car up they repaired something else not the issue I took it there for. When you go talk to MGR and he isn’t there- he TEXTS you that he is sorry you aren’t happy and can be reached at a certain number!!! Wow! Some caring about the customers. Another customer complaint was they waited 3 hours on their oil change... THE WORST CUSTOMER SERVICE EVER! They way over charge you, and could care less about making you happy. More
Always a great experience Fernando is always there whenever I have a problem with the car. Making the appointments is always easy and being able to bring the car in during the Fernando is always there whenever I have a problem with the car. Making the appointments is always easy and being able to bring the car in during the weekend makes it very convenient for me. Thank you!! More
Superior Customer Service - Worth the drive I drive 90 mins from Tampa to have my BMW serviced at Sarasota BMW; Carlos M is ALWAYS honest and attentive to all my needs. I drive 90 mins from Tampa to have my BMW serviced at Sarasota BMW; Carlos M is ALWAYS honest and attentive to all my needs. More
Happy customer Brought the car in for engine noise and recall issue.Problem fixed and other issues.Vehicle clean inside and out when I picked it up.I love my car aga Brought the car in for engine noise and recall issue.Problem fixed and other issues.Vehicle clean inside and out when I picked it up.I love my car again.A big shout out to Carlos always delivers.Great guy to deal with,very professional and mechanically inclined .Thank you More
Fernando does it all, and meks it easy for the customer!!! Fernando is the one who deserves the credit. He's the only one that cares about you after you buy the car ( and Jack). I wish you sold more BMW access Fernando is the one who deserves the credit. He's the only one that cares about you after you buy the car ( and Jack). I wish you sold more BMW accessories in house.. More
Great customer service Great new car buying experience with Tim Chestnut and Tammy Saylor in Finance. They made the experience stress free. I would highly recommend them if Great new car buying experience with Tim Chestnut and Tammy Saylor in Finance. They made the experience stress free. I would highly recommend them if you are interested in leasing a BMW. More
Where did my $29.95 oil change go? First of all, it's a beautiful dealership with a great customer service lounge. I was greeted promptly by my service advisor Seth who made me feel rig First of all, it's a beautiful dealership with a great customer service lounge. I was greeted promptly by my service advisor Seth who made me feel right at home. I had brought my 2013 135i in for a $29.95 oil change courtesy of a BMW of Sarasota service department mailer. As we began discussion on the purpose of my visit, Seth checked the VIN# and promptly informed me that the vehicle needed a brake fluid flush and refill, along with a cabin filter. I did know that BMW recommends a brake fluid replacement every 2 years, so I agreed to the service and my $29.95 oil change quickly became a $365 visit. The service was performed quickly and professionally, I was in and out in less than 90 minutes. Moral of the story, owning a BMW is never cheap. PS, they did honor the $29.95 oil change. More
Quick and easy Maria was great to work with as always. She was quick to respond and follow up with me on status of vehicle. Great waiting area inside. Maria was great to work with as always. She was quick to respond and follow up with me on status of vehicle. Great waiting area inside. More
service as expected Friendly staff and the service was completed in accordance with the estimate I would recommend this Bmw dealer for parts and service. Friendly sales Friendly staff and the service was completed in accordance with the estimate I would recommend this Bmw dealer for parts and service. Friendly sales staff as well. More
Excellent service This was my first time at the dealership being new to the area. Maria Lizardi was so friendly and professional addressing my concerns and questions. I This was my first time at the dealership being new to the area. Maria Lizardi was so friendly and professional addressing my concerns and questions. I will be back.for sure. More