BMW of Sarasota

Service Center Service center representative was excellent, vehicle was delivered on time, waiting room is very comfortable with very good amenities. Car wash is on Service center representative was excellent, vehicle was delivered on time, waiting room is very comfortable with very good amenities. Car wash is one of the worst as car is covered with white spots from the residue in the water. They never wipe the car down leaving door sills and inside of trunk and hood wet. Last month I paid $18 for a horrible car wash where they didn't even clean the inside windows and they never vacuum. More

Buying a car Very friendly salesman he found the way to give me a good price on the vehicle I was looking for paperwork was very quick and once I was with the fina Very friendly salesman he found the way to give me a good price on the vehicle I was looking for paperwork was very quick and once I was with the financial advisor she took care of me with the paperwork explaining me every detail and I was out very fast More

Customer centered service We own and maintain BMWs in three states. Derek Thomas at BMW of Sarasota, makes our Sarasota experience outpace all others by a wide margin. He be We own and maintain BMWs in three states. Derek Thomas at BMW of Sarasota, makes our Sarasota experience outpace all others by a wide margin. He bends over backwards to accommodate my schedule and is reliable as well. Most recently I’ve been impressed by the thoughtful changes implemented by the dealership to get me in and out and back on the road seamlessly. Returning a loaner and paying for service is a breeze. It feels like management set priorities with ME (the customer) in mind! More

Long wait Have always gotten my oil changes and service at BMW. Oil changes always seem to take a couple of hours. This happens regardless of time of day and Have always gotten my oil changes and service at BMW. Oil changes always seem to take a couple of hours. This happens regardless of time of day and seems too long. I even noticed my car in the parking lot after service was complete Justin waiting for a wash. The process doesn’t appear to be running as efficiently as it could. More

Fernando always goes the extra mile to deliver grea Service Very good experience. Fernando as always is terrific in his commitment to excellent service. I love my X-3 and this level of service keeps me comin Very good experience. Fernando as always is terrific in his commitment to excellent service. I love my X-3 and this level of service keeps me coming back! More

Best Car Buying Experience First time I made contact on line to purchase a car and had a great experience. My first Chat was with Lisa Valle who provided exceptional service wi First time I made contact on line to purchase a car and had a great experience. My first Chat was with Lisa Valle who provided exceptional service with extensive knowledge of BMW models and highlights of this quality brand. She spent a lot of time with me doing so. Lisa and the sales staff were able to work within my budget and trade in to get me the car of my dreams! Not being from Florida I was apprehensive to chose a dealership, but because of Lisa's follow up and quick response, I felt very comfortable and put my full trust in her. I was looking at other brands but none of the sales people at other dealerships took an interest in me or followed up in a timely manner. Their Product Genius, Chad was awesome in going over every electronic function after purchase and welcomed me back anytime I had a question. I highly recommend BMW of Sarasota. More

Out of town oil change. Was overdue and had some time. The Sarasota crew was extremely accommodating. Nice not to be treated like an out of towner- same quality service I’m u Was overdue and had some time. The Sarasota crew was extremely accommodating. Nice not to be treated like an out of towner- same quality service I’m used to! More

Regular maintenance Staff was helpful and professional as well as nice. Maintanance Took longer than expected but they have some nice cars to look at while you wait. Staff was helpful and professional as well as nice. Maintanance Took longer than expected but they have some nice cars to look at while you wait. More

Great service BMW As always, Maria is very friendly and explained every step of the service. It is a pleasure to work with her. An asset to BMW. As always, Maria is very friendly and explained every step of the service. It is a pleasure to work with her. An asset to BMW. More

Service apt Easy of apt Schedulling ( Tonia was polite and friendly) Dropped the car, service attendant Lewis was helpful and very attentive Please waiting are Easy of apt Schedulling ( Tonia was polite and friendly) Dropped the car, service attendant Lewis was helpful and very attentive Please waiting area Time efficient apt More