BMW of Sarasota

Friendly, efficient. The employees were thorough and accommodating. They explained all aspects of the checkup and what was to be expected. When problems were found, they The employees were thorough and accommodating. They explained all aspects of the checkup and what was to be expected. When problems were found, they offered suggestions to make everything easier for me. More

Great service Total experience was as easy as possible. I was greeted promptly and was able to get a hot drink right away. The wait was comfortable and pleasant. My Total experience was as easy as possible. I was greeted promptly and was able to get a hot drink right away. The wait was comfortable and pleasant. My Service Advisor kept me informed and my car was washed before it was returned to me. The Director of Customer Relations was very helpful and answered my questions. More

New car service. I was called to remind me of my service for my car. Made the appointment and everything went well. It was recommended that I switch tire due to thei I was called to remind me of my service for my car. Made the appointment and everything went well. It was recommended that I switch tire due to their use, which I did. Very disappointed with the end of the car washes. I was never advised of it and found out when I went to do so. At least you could offer a car wash once a month, without a service. More

Mark Role Reviw My experience was drama free. All went as expected/promised. Robert listened and made sure to put me in good hands. Jack was the consummate Advisor; p My experience was drama free. All went as expected/promised. Robert listened and made sure to put me in good hands. Jack was the consummate Advisor; professional, knowledgeable, and made it all easy. Mia was patient, informed, and made sure I didn't roll out with functional confusion. As long as pricing is competitive, and I have the opportunity to work with such quality people, I'll see you in 3. Thank you all. More

Yearly service The service was exceptional. I showed up an hour early and they took my car right away. They finished the work quickly and returned my car nice and cl The service was exceptional. I showed up an hour early and they took my car right away. They finished the work quickly and returned my car nice and clean. More

Terrible It took 8 days to find out a small problem then 5 days waiting for the part and don't know how long more before i got my car It took 8 days to find out a small problem then 5 days waiting for the part and don't know how long more before i got my car More

Employees were attentive and professional. My car was brought in for regular maintenance. The employees were professional and helpful in making my appointment a positive experience. I was ple My car was brought in for regular maintenance. The employees were professional and helpful in making my appointment a positive experience. I was pleased with the service I received. More

Not impressed I feel the team pushes the sales of services. They make you feel that stuff has to be done immediately and then when you look at the recommendations y I feel the team pushes the sales of services. They make you feel that stuff has to be done immediately and then when you look at the recommendations you still have a few thousand miles before it’s necessary. My service person left for the day and no one knew my car was done. I sat there an extra hour. I sat there watching employees walk around eating popcorn. Not impressive. More

Love the service manager and team work here. I love this place and always trust the service manager and all team work here always get the best service and good quality. This place is awesome. Spe I love this place and always trust the service manager and all team work here always get the best service and good quality. This place is awesome. Special Derek service manger and Tammi manager Financial. More

Routine Service I enjoy working with Fernando. I have been coming in for just over a Year and he has always taken care of my Service needs. I noticed he has been Pr I enjoy working with Fernando. I have been coming in for just over a Year and he has always taken care of my Service needs. I noticed he has been Promoted and it is well Deserved. He is a Great Part of the BMW Team. Thanks Mike Vaughn More