BMW of Sarasota

Service BMW of Sarasota, Greg and Derek are all great to deal with. My X3 is now more than 5 years old, so I am likely to see engine lights & dashboard mess BMW of Sarasota, Greg and Derek are all great to deal with. My X3 is now more than 5 years old, so I am likely to see engine lights & dashboard messaging more frequently. When I do I know I can head right over there. Someone will always greet me quickly and professionally. I will be back on the road and on schedule quickly with a loaner while they start solving the issue. Derek is a great communicator and keeps me updated along the way. More

Great atmosphere and great people!!!! BMW of Sarasota will get the job done. I admit I was spoiled from my past BMW Dealer. At first I was thinking, "what's the deal here. " I realized th BMW of Sarasota will get the job done. I admit I was spoiled from my past BMW Dealer. At first I was thinking, "what's the deal here. " I realized they have to get to know you first. By the end of my visit I was very happy with my Service Advisor, Jessica Caycedo and the service my vehicle received. I also had an opportunity to chat with NayColle Wright while I was there. She's a Client Advisor and she did an outstanding job of acclimating me to the dealership. Thanks again for all the hard work!! More

friendly, capable, happy, ethnically-diverse staff Your staff was capable and friendly. Service and atmosphere were top-notch. It was very welcoming to see a happy, ethnically-diverse staff of women an Your staff was capable and friendly. Service and atmosphere were top-notch. It was very welcoming to see a happy, ethnically-diverse staff of women and men who held jobs of all levels. The overall experience is a savvy model many corporations would do well to emulate. The layout of your showroom and offices is bright and airy yet feels cozy and is highly functional. More

Customer service was detailed, respectful & patient All services were explained with patient & detail , answering every questioned - double checking to see if there was another option for a tire repair All services were explained with patient & detail , answering every questioned - double checking to see if there was another option for a tire repair . All service people are very respectful- the waiting room is very comfortable. I had a 2 1/2 hr wait - so an Uber was called to take me home and pick me up when my care was finished . My care was also had been washed . Thank you - a service alsways appreciated . Sincerely, Tina Buresh More

GREG JONES is amazing. Greg diligently worked with Geico to justify damages from my accident that Geico didnt want to pay. He also went above and beyond average customer ser Greg diligently worked with Geico to justify damages from my accident that Geico didnt want to pay. He also went above and beyond average customer service to diagnose the damages created by the bodyshop from the installation of faulty parts and obmission of other parts. He is the essence of excellent customer service through the culmination of effort and follow through to the end. You have a winner in Greg Jones. More

Professional, pleasant, direct and respectful This dealership has come a long way. We've had BMW's for years but dreaded dealing with the Sarasota dealer due to multiple unpleasant experiences ove This dealership has come a long way. We've had BMW's for years but dreaded dealing with the Sarasota dealer due to multiple unpleasant experiences over 15 years or so. That changed last week when Tim met my 16 year old son and me as walk ins, helped find us a car that met both of our concerns and hopes and got us well in our budget without haggling or hassles.I told him our bottom line and he and his finance manager immediately got to their bottom line making this one of the most pleasant car purchase experiences I've ever had. We drove off feeling we'd been treated very well and with every possible detail they could handle completed as quickly and transparently as possible. More

A WOW Experiance at BMW Sarasota As you know, I purchased a 2019 BMW 640i at your dealership this past week. The new model of this 6 series is outstanding. While that is important to As you know, I purchased a 2019 BMW 640i at your dealership this past week. The new model of this 6 series is outstanding. While that is important to me, it was the experience I had with three members of your staff that made it a very positive experience. I would be remiss in not pointing out that Jack Kojnacki, Jonathon Parker and Chad Spellman did a really great job of representing you while providing me with great service. They have been terrific. Going forward, an equally high level of service will be important. Regards, Dan Gifford More

BMW of Sarasota Service Department BMW of Sarasota, specifically, Maria Lizardi, always give me great customer service when I bring my car in to the shop. I would recommend BMW of Sara BMW of Sarasota, specifically, Maria Lizardi, always give me great customer service when I bring my car in to the shop. I would recommend BMW of Sarasota to anyone who is debating whether to service his/her car there. More

First BMW Experience Bought a 2013 X3 at a non-BMW dealership, 3 days later it had a check engine light and transmission malfunction warning light on. Took it in to Saraso Bought a 2013 X3 at a non-BMW dealership, 3 days later it had a check engine light and transmission malfunction warning light on. Took it in to Sarasota BMW without an appointment, and they were very accommodating. It turned out to be the battery, which was a huge relief. More

Recall It was an easy in and out. I received a Hertz rental car. they also washed the car which was nice. good coffee in the waiting room. It was an easy in and out. I received a Hertz rental car. they also washed the car which was nice. good coffee in the waiting room. More