BMW of Sarasota

Exceptional service and hospitality! I’ve been a customer of BMW of Sarasota for almost 15 years. They have a fantastic group of dedicated associates that show a true passion for their pr I’ve been a customer of BMW of Sarasota for almost 15 years. They have a fantastic group of dedicated associates that show a true passion for their products. I would highly recommend purchasing a new or used vehicle from them. Their service center is also the best I’ve dealt with especially in comparison to other dealerships in the North East and Europe. Their honesty and integrity have motivated me to stay loyal to the dealership and the brand. More

Loss of engine coolant My 2018 430I convertible low coolant reservoir message appeared on my dash. I checked and it was empty. No leak was observed and engine temp was nor My 2018 430I convertible low coolant reservoir message appeared on my dash. I checked and it was empty. No leak was observed and engine temp was normal. This was followed by a low engine coolant message with normal engine temp. Maria, my service advisor offered to tow my car and work my car into the schedule immediately, even though no appointments were available for 2 days. I declined the tow since normal engine temps. we're observed and I was only 8 miles away. Upon arrival, my car was taken immediately for service. After, extensive pressure testing and additional diagnostics, no cause was found and coolant was added. Instructions to return were given if coolant loss reoccurred. So far, all is OK. In conclusion, I could not ask for any better service and attention from my service advisor, Maria, or the rest of the service department. My expectations have always been met and exceeded by Maria and the service department. Many thanks for their efforts on my behalf. More

Over all services excellent Carlos , my service person was outstanding as Usual, goes out of his to be informative, and very helpful , I would recommend my friends with bmw t Carlos , my service person was outstanding as Usual, goes out of his to be informative, and very helpful , I would recommend my friends with bmw to go to your establishment, make sure to ask for Carlos for your service rep More

Better than ever! I was just in for service recently and everything at BMW service was running very smoothly from start to finish. Derek is aways busy, but does an exce I was just in for service recently and everything at BMW service was running very smoothly from start to finish. Derek is aways busy, but does an excellent job making sure my needs are met. I also had a potential warranty issue which was fixed without an additional appointment. More

Professional and no pressure. Chris S. Is extremely knowledgeable and never did I feel pressured. He took as much time as I needed and kept me informed every step of the way. If yo Chris S. Is extremely knowledgeable and never did I feel pressured. He took as much time as I needed and kept me informed every step of the way. If you are looking for a BMW, I highly recommend reaching out to Chris. FCG More

Purchase of new car. The sales folks were absolutely awesome, willing to work with us, non pressuring and professional. We also had the best and most patient instructor to The sales folks were absolutely awesome, willing to work with us, non pressuring and professional. We also had the best and most patient instructor to show us how to set the features in the car. Selecting and test driving the car was quick and easy, unfortunately it then took over 5 hours to do the paperwork. More

Professional It is because of my service provider Maria that I am a continued loyal customer. She makes scheduling an appointment extremely easy and is very accomm It is because of my service provider Maria that I am a continued loyal customer. She makes scheduling an appointment extremely easy and is very accommodating to work with. More

very satisfying and impressive My client adviser, Eric Reeves, provided exceptional and very commendable service and coordination with Chad Spellmen, your Product Genius, who was e My client adviser, Eric Reeves, provided exceptional and very commendable service and coordination with Chad Spellmen, your Product Genius, who was equally impressive with his tutorial of the vehicles functions. More

Great Fast and efficient keep me informed on what was going on and explain everything that what was happening and explained that did to the car and one thin Fast and efficient keep me informed on what was going on and explain everything that what was happening and explained that did to the car and one thing I really liked was he could take a payment at his desk other than standing in like at the cashier line More

Check engine light came on and oil change. I was very pleased with the service I received. Derick was courteous and explained what they were doing with my vehicle. Would recommend the service d I was very pleased with the service I received. Derick was courteous and explained what they were doing with my vehicle. Would recommend the service dept. to all my friends More