BMW of Sarasota

The reason I stay with BMW cars Southpointe BMW Service Center always exceeds expectations. From their knowledgeable caring Service Reps to their streamlined process for getting you Southpointe BMW Service Center always exceeds expectations. From their knowledgeable caring Service Reps to their streamlined process for getting you in and out quickly. I keep stick with BMW cars really because of their service. More

Great Experience Susan was a joy to work with. She helped me select the perfect car for me and made my purchase smooth and stress free. I love my new car! Susan was a joy to work with. She helped me select the perfect car for me and made my purchase smooth and stress free. I love my new car! More

Jack H and BMW still #1 Many strong choices in the market now, but the service and knowledge that Jack Hojnacki and everyone else at Sarasota BMW are outstanding. The tech e Many strong choices in the market now, but the service and knowledge that Jack Hojnacki and everyone else at Sarasota BMW are outstanding. The tech expert Silvio who explained my new X5 was also excellent. I do think you should consolidate the "extras" that are sold through Jesus and Finance so a buyer knows the exact payment they are agreeing to upfront, but other dealerships do the same thing. More

Service call January 21, 2019 My entire service expierence started with the ease of making an appointment for a problem that needed immediate attention. Johnny greeted me as I drov My entire service expierence started with the ease of making an appointment for a problem that needed immediate attention. Johnny greeted me as I drove into the center, Valentina, my service rep, took care of everything, including a rental car at no cost. She followed up over the next day or so to keep me informed of the progress. Picking up the car was easy and quick. Since a software updat was performed on the vehicle I needed additional assistance once I got home. Dwayne from the genius division took care of the issue efficiently. Each individual was knowledgeable, courteous, and got the job done. One of the best BMW service departments I’ve been to. More

Airbag Recall Courteous, attentive & Informative Excellent service I unfortunately did not get the names of the other people I associated with but they were all Courteous, attentive & Informative Excellent service I unfortunately did not get the names of the other people I associated with but they were all professional and I was very impressed with the service I received from Derek Thomas. More

Defective belt: lost power steering Fernando was wonderful as always. I had a belt replaced that turned out to be defective and I lost my power steering. AAA had to take my car to the de Fernando was wonderful as always. I had a belt replaced that turned out to be defective and I lost my power steering. AAA had to take my car to the dealership on a Saturday afternoon. Fernando was able to secure a rental quite quickly. I did not get my car back until Wednesday. It took them 15 minutes to locate by car. I was disappointed that they did not wash it as they always have in the past for any service repairs. This was covered so no change to me. However I work full time and it was a definite inconvenience and couldn't understand why my car wasn't clean! More

EXCELLENT SERVICE AS ALWAYS! BMW of Sarasota has consistently and reliably given me great service out this year's. This week's visit proved to be no different. My Service Advis BMW of Sarasota has consistently and reliably given me great service out this year's. This week's visit proved to be no different. My Service Advisor, Fernando, took great care of me. He thoroughly explained the repairs my vehicle needed & why they were important. He knows how vital it is for me to have my vehicle operating at top form. The owner is very personable & truly cares about his customers. I appreciate having such a reliable resource! I highly recommend BMW of Sarasota. More

Service was friendly and professional. Came into check warning light on brake pads. Found that the left front pad was worn, but would get me back to Canada with no problems. Came into check warning light on brake pads. Found that the left front pad was worn, but would get me back to Canada with no problems. More

great all around went in for a few recalls, it was all at no cost to me but I still got excellent service. Rental car was provided as well with no problems went in for a few recalls, it was all at no cost to me but I still got excellent service. Rental car was provided as well with no problems More

Great customer service A phone snafu kept me from confirming my appointment. I took the chance and drove to the dealership. As luck would have it. They were slammed complete A phone snafu kept me from confirming my appointment. I took the chance and drove to the dealership. As luck would have it. They were slammed completely booked. The BMW concierge stepped in and made it happen with my service advisor Carlos Munoz. Carlos worked his magic and my car was taken care of. Thank you both. More