BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service Thank you so much for standing behind the BMW you sold to us. We appreciate everything. And thank you very much for everthing. Thank you. Thank you so much for standing behind the BMW you sold to us. We appreciate everything. And thank you very much for everthing. Thank you. More
No excuse for poor communication! Made an appointment for a recall part for 2 PM Saturday. After I got to the service department, I was told it would take 4.5 hours to due the job. So Made an appointment for a recall part for 2 PM Saturday. After I got to the service department, I was told it would take 4.5 hours to due the job. So I was offered a rental car, but had to return it by 1 PM on Sunday, but my car would not be done until Monday. Sonja or Loraine should have told me at the time I scheduled it would take 4.5 hours. I took time off work to do this. Both my husband and I work full time, 6 days a week(during season). His next day off is March 20th, which he might have to reschedule. He took the day off for a very important doctor appointment and now he has to mess with this problem. So are we upset, you bet we are. Its a recall part, so its not like we have done something to the car or could take it somewhere else for service.. Also the appointment on Saturday was rescheduled from January 23, my husband had the day off but was called into work. I just want the BMW dealership to know, not everyone is retired and have the options to work around your schedule. Plus we live 1 1/2 hours from you. All I received that day was an apology! REALLY! More
Fernando was excellent! Great job explaining options and helping my X5 get the needed service. I love my BMW! Excellent customer service from everyone I encountered. My wife Great job explaining options and helping my X5 get the needed service. I love my BMW! Excellent customer service from everyone I encountered. My wife likes Mercedes but I am BMW all the way! More
Wait time Probably my fault for making the appointment on a Saturday but 3 and 1/2 hours is a little long for an oil change Thank you Probably my fault for making the appointment on a Saturday but 3 and 1/2 hours is a little long for an oil change Thank you More
Very professional quality experience. From start to finish the service I received was excellent. Welcoming with good communication in a professional setting and convenient location. I woul From start to finish the service I received was excellent. Welcoming with good communication in a professional setting and convenient location. I would not hesitate to go back if needed. More
Excellent We couldn't have been more with the service and the vehicle. We drove over an hour to get to this dealership and it was well worth it. Everything wa We couldn't have been more with the service and the vehicle. We drove over an hour to get to this dealership and it was well worth it. Everything was perfect! More
Friendly and professional. Very helpful. Provided loaner at no charge good effort to diagnose the problem. Were not able to duplicate the problem but made a valiant effort. Very helpful. Provided loaner at no charge good effort to diagnose the problem. Were not able to duplicate the problem but made a valiant effort. More
carlos munoz i always love dealing with carlos service on 330ci.he knows everything about the car and he get the job done in the time he said .great customer exper i always love dealing with carlos service on 330ci.he knows everything about the car and he get the job done in the time he said .great customer experience. More
Maria is the best! Maria was able to get me in and out in a short time. She has serviced my 750, 650, and 430. The Service department was always fair and competitive i Maria was able to get me in and out in a short time. She has serviced my 750, 650, and 430. The Service department was always fair and competitive in pricing. More
Asst. manager Derek Thimas Derek was awesome. He is always super helpful and does his best no matter even when I show up without an appointment. One of the finest specialist Derek was awesome. He is always super helpful and does his best no matter even when I show up without an appointment. One of the finest specialist I have met. Promote this man. More