BMW of Sarasota

Excellent service Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had Derek was very pleasant, helpful and to the point. He went out of his way to make sure that I was completely satisfied. I also want to add that I had submitted an e-mail to the dealership to set up an appointment but I did not receive a response from the dealership. (This has nothing to do with Derek). More

Great service Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very Great service. My service issue was unexpected and your operator put me immediately in contact with Derek Thomas. Derek was very responsive and very helpful. thank you. More

Greg Jones is fabulous, courteous and very helpful. Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of a Dealership and staff very kind and helpful. Greg Jones always helpful and very up to date on what our vehicle needs. Makes sure we are taken care of and always makes time to talk to us and explain repairs needed. The best we have ever worked with. We trust his judgement. More

Highly knowledgeable and responsive to our needs From the first time we walked into the dealership and continuing on after we purchased our X3, all of the staff, including Tim, Robert and Jesus, and From the first time we walked into the dealership and continuing on after we purchased our X3, all of the staff, including Tim, Robert and Jesus, and Antoinette have been highly knowledgeable, courteous, and efficient in their work with us. My wife and I both highly recommend BMW of Sarasota. More

Good Experience The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and The service folks got me in on short notice due to some concerns from the dashboard and Derek Thomas got me in and out in less time than expected, and with a clean bill of health for my vehicle. More

Great Service The service department was excellent. The found a problem with my Vehicle at the last oil change and they set up and got it fixed in a timely manner. The service department was excellent. The found a problem with my Vehicle at the last oil change and they set up and got it fixed in a timely manner. More

Always excellent Took in car with engine fault problem. Got an immediate appointment. Got loaner since issue would require over night diagnostics Repair corrected and Took in car with engine fault problem. Got an immediate appointment. Got loaner since issue would require over night diagnostics Repair corrected and promptly notified. More

Really did a good job This was a very different experience from the past two times I have used the service department. I was more than pleased. The staff there is ALWAYS h This was a very different experience from the past two times I have used the service department. I was more than pleased. The staff there is ALWAYS helpful and caring, the service repair has been a little off in the past but this time they ordered my parts and stayed on everything that need to be done. More

Visit due to service Everything was outstanding, Fernando was very courteous and professional. I was helped on time and was able to leave within the quoted time frame. Gre Everything was outstanding, Fernando was very courteous and professional. I was helped on time and was able to leave within the quoted time frame. Great service! More

Amazing service Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own Thank you, this is my first BMW and I felt right at home. Derek treated me with kindness and overall professionalism. Why did I wait this long to own a BMW.. however this will not be my last. More