BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great customer service Carlos Munoz exceeded my expectations in service. He was very quick to address my concerns and even quicker to offer a loaner car to ensure that I was Carlos Munoz exceeded my expectations in service. He was very quick to address my concerns and even quicker to offer a loaner car to ensure that I was able to continue with my busy schedule and not be affected by my car needing service. I highly recommend BMW of Sarasota and Carlos. More
Best experience you can possibly get from a dealership I love the people in this dealership! Very professional and easy to work with, not pushy but respectful. Notably my experience was with Emilio (manage I love the people in this dealership! Very professional and easy to work with, not pushy but respectful. Notably my experience was with Emilio (manager),Tatiana (sales) and finally Jesus (Finance). I got a great deal on a great car, and I am very happy. Great work guys! More
Excellent Service - Jasmine Starr Ingram Jasmine provided excellent customer service. She was very attentive to my needs and concerns. Jasmine communicated with me on a very timely basis an Jasmine provided excellent customer service. She was very attentive to my needs and concerns. Jasmine communicated with me on a very timely basis and was very responsive to all my questions. I will request Jasmine again the next time I require service for my car. More
Top Notch Customer Service-Carlos Munoz Carlos was very knowledgeable and helpful with my BMW issues. He has the expertise and insight to assist in getting my car back to in top notch condi Carlos was very knowledgeable and helpful with my BMW issues. He has the expertise and insight to assist in getting my car back to in top notch condition. Anyone looking for a top BMW service manager, request him! More
Carlos Muno- A+++ Carlos Munoz exceeded our expectations in service. We are new to the area and, despite purchasing our car in another state from another dealer, we wer Carlos Munoz exceeded our expectations in service. We are new to the area and, despite purchasing our car in another state from another dealer, we were treated like life long customers. Carlos spent time talking to me, diagnosing the issue and, even offered me a loaner when I had expected to have to UBER. His multiple achievement in service awards are well deserved. Carlos will not disappoint. More
Thorough, friendly, professional experience! Derek and the entire staff at BMW Sarasota are always terrific. The work gets done in a timely manner, everything is explained ( no surprises) and th Derek and the entire staff at BMW Sarasota are always terrific. The work gets done in a timely manner, everything is explained ( no surprises) and the waiting area is very comfortable with lots of snacks and a big screen TV. I highly recommend it- CK More
Great experience! We were taken care of very well from the moment we arrived. Good listeners and caring service. We felt very comfortable with the whole sales process. We were taken care of very well from the moment we arrived. Good listeners and caring service. We felt very comfortable with the whole sales process. No pressure. Just a really nice experience. Thanks! More
SERVICE SETH ROGERS ALWAYS DOES A NICE JOB OF COMMUNICATING BEFORE AND AFTER THE SERVICE CALL.....HE TAKES CUSTOMER SERVICE TO A NEXT LEVEL, WHICH IS VERY MUC SETH ROGERS ALWAYS DOES A NICE JOB OF COMMUNICATING BEFORE AND AFTER THE SERVICE CALL.....HE TAKES CUSTOMER SERVICE TO A NEXT LEVEL, WHICH IS VERY MUCH APPRECIATED AND OFTEN OVERLOOKED IN TODAY'S BUSINESS CLIMATE. WELL DONE. MARK C. More
Pleasant Buying Experience As a single female, car buying has not always been a positive experience. Chris displayed no bias against my buying capability. It was a pleasant expe As a single female, car buying has not always been a positive experience. Chris displayed no bias against my buying capability. It was a pleasant experience to be a valued customer with an ability to negotiate a sale I was comfortable with. More
Eric was very rude and sarcastic to me Buyer Beware!!!! Do not use Eric Reeves as your salesperson. He is the most condescending and unprofessional salesperson to which I have EVER corres Buyer Beware!!!! Do not use Eric Reeves as your salesperson. He is the most condescending and unprofessional salesperson to which I have EVER corresponded. I haven't even met this guy. I simply wrote him an email about a 2017 X5 listed for sale. I presented a cash offer which he thought was too low and he responded in the most sarcastic, snide and condescending manner. He respond to my offer by saying that I can not present an offer "based on how the stars are aligned in the sky" and in the future "don't just throw numbers out there" He will treat you like crap and expect you to eat it. More