BMW of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great experience everytime we visit.. My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Specia My wife and I has always had a great experience when we bring our car in. We really love the great hospitality the give us and how they make us Special. Carlos and Greg are a great asset to your company and we appreciate them for going above and beyond for us.. More
Exceeded Expectations First time servicing my BMW here. Drove to Sarasota from California and needed an oil change. Carlos Munoz was my advisor (and also the Assistant Se First time servicing my BMW here. Drove to Sarasota from California and needed an oil change. Carlos Munoz was my advisor (and also the Assistant Service Manager). The vehicle was done faster than expected which was nice. Carlos took time to listen to my concerns without rushing and went through everything that was checked with me. The only differences between BM W Sarasota and BMW of San Rafael is the snacks (cookies, chips and apples here and toasted bagels and muffins) in San Rafael. Also, San Rafael washes and vacuums the car where Sarasota only washes without vacuuming! Very good first time visit and I will be a customer for sure if I move here. More
Great experience! Erik went above and beyond to find me the vehicle I wanted at the price I wanted. The process was easy and enjoyable and I am beyond ecstatic about my Erik went above and beyond to find me the vehicle I wanted at the price I wanted. The process was easy and enjoyable and I am beyond ecstatic about my new purchase!!! More
All ok Perfect job after realizing the mistake was done Jessica sort it out smoothly I will check next time that all is done good and without problems Perfect job after realizing the mistake was done Jessica sort it out smoothly I will check next time that all is done good and without problems More
Routine oil change I was quoted at first $459 for an oil change. Then they said they would help me out and lower that to $259. I showed the service writer an email from I was quoted at first $459 for an oil change. Then they said they would help me out and lower that to $259. I showed the service writer an email from their dealership for $24.95 oil change special for all 4-6 cylinder engines. He explained to me that doesn’t include Diesel engines because it takes a special oil and DEF service. After some discussion that the synthetic oil maybe slightly different but costs the same. We agreed that they would just change the oil only because I recently topped off the DEF reservoir ( DEF fluid is $10 for 2 1/2 gallons, the reservoir holds 1 1/2 gallons). I drove the car home and pulled the dip stick on the engine and the oil looked black like old oil. Now I’m second guessing as to if they changed the oil at all. Diesel engines still have a dip stick unlike some newer gas engines so I was able to visually look at the oil color. Basically they would have been perfectly happy with charging me up to $259 for a basic oil change which now I question they even performed. OBTW this isn’t the first time I feel this dealship has been less than ethical. More
Customer Service is the Best Every time I take my car for service I am so impressed by the level of service from everyone there. They take the time to keep you updated on your ca Every time I take my car for service I am so impressed by the level of service from everyone there. They take the time to keep you updated on your car’s progress. The waiting room is so accomodating with snacks and drinks. It is the nicest dealership I have gone to and will continue to go there in the future. More
The Best Fernando is amazing from the moment you sit down with him to discuss the service to the moment you checkout, 100% customer service,. Great guy, easy t Fernando is amazing from the moment you sit down with him to discuss the service to the moment you checkout, 100% customer service,. Great guy, easy to work with and very informative on the service being competed on your BMW. Simply the best! Michael More
Always great service! The entire staff always goes above, and beyond, to ensure customer satisfaction! Maria is awesome to work with and always provided exceptional servic The entire staff always goes above, and beyond, to ensure customer satisfaction! Maria is awesome to work with and always provided exceptional service. I would not hesitate to recommend her, Jack, and the dealership in general to anyone. More
Overall great experience. Good service. Comfortable waiting area with refreshments. Good competitive pricing. I will definitely return for any service work that I need. Derek w Good service. Comfortable waiting area with refreshments. Good competitive pricing. I will definitely return for any service work that I need. Derek was very helpful. More
Great service with a smile I was in for a routine oil change . My service advisor , Maria Lizardi , who is top notch , explained the other services she recommended , of which I I was in for a routine oil change . My service advisor , Maria Lizardi , who is top notch , explained the other services she recommended , of which I was very appreciative . She has always steered me in the right direction . The car was ready for me by 11:30 AM , which was before the time they said it would be ready . A complete inspection was done on all the major parts and fluid levels , and the car was washed . Everyone was very courteous , and it was a very positive experience . Also a special mention to Johnny O , He is the first person you encounter when checking in . Very positive fellow, with a good sense of humor . More