BMW of Sarasota

My experience was extremely delightful and very helpful. My service advisor was knowledgeable and prompt in answering any questions and concerns regarding my vehicle. I was very satisfied with the outcome. My service advisor was knowledgeable and prompt in answering any questions and concerns regarding my vehicle. I was very satisfied with the outcome. I would rate this dealership a 10 for excellent service and wonderful staff best score More

I have my car serviced here each year and have never had a bad experience. Everyone is courteous and patient with my each request. Thank you! a bad experience. Everyone is courteous and patient with my each request. Thank you! More

Always great service! Our service manager Greg Jones for few years now. We don’t have BMW anymore but anything doesn’t cover by warranty on our cars goes to BMW Sarasota. Our service manager Greg Jones for few years now. We don’t have BMW anymore but anything doesn’t cover by warranty on our cars goes to BMW Sarasota. Keep up the great service! As always thank you! More

Was good. Very good service. Thanks for the service. Thanks. Good job. Good service. Excellent. Very good service. Thanks for the service. Thanks. Good job. Good service. Excellent. More

Great! I was very happy with the service that I was given with Sarasota b m w I was very happy with the service that I was given with Sarasota b m w More

They were very polite and helpful, although I did have to wait an extra 2.5 hours than planned for the oil change to be completed wait an extra 2.5 hours than planned for the oil change to be completed More

They were very polite. Even though it took a bit of time; since it was my first time, so everything had to be set up in the computer. They treated me well even though I was Even though it took a bit of time; since it was my first time, so everything had to be set up in the computer. They treated me well even though I was only getting a recall done. That surprised me and pleased me very much. They offered to wash my car and they had an Uber pick me up and bring me back when it was done. I will definitely go back. More

First time I serviced my vehicle with Brooke she really nice and helpful thank you so much nice and helpful thank you so much More

I believe the service team did not thoroughly investigate the issue with my vehicle. It’s evident coolant is sputtering up under hood & all over engine. They claim they tested it and couldn’t be bothered t the issue with my vehicle. It’s evident coolant is sputtering up under hood & all over engine. They claim they tested it and couldn’t be bothered to clean off all the coolant residue all over engine & under hood. Upon seeing this I asked Brooke to have it cleaned so that I could tell if there is any new leakage and I felt BMW fell short of service as mechanic should have cleaned it. I’m sure I’ll be back as this was the 2nd time coolant leaked out causing low coolant indicator light to come on. More

My biggest complaint might now be with the dealership at all. I called to arrange my free oil change and requested a courtesy car for thr duration of the service. Now granted, an oil change is usually fairl all. I called to arrange my free oil change and requested a courtesy car for thr duration of the service. Now granted, an oil change is usually fairly quick, but there is an open recall on my car and I wanted everything double checked. And she's a 10 yr old BMW... there's going to be "other" things. The woman flat out refused to do this. Well, I went online and was able to schedule service myself with courtesy car with no issues. And thank God I did... they did fined 2 other issues that needed attention and replacement and needed it over for an additional 2 days. More