BMW of San Rafael

No pressure dealership I worked with Bruce Disbury and had a great experience. I never felt pressured and Bruce was very knowledgeable about BMW's. They had a great selec I worked with Bruce Disbury and had a great experience. I never felt pressured and Bruce was very knowledgeable about BMW's. They had a great selection to choose from. More

Great customer service Always helpful and friendly! Bruce D is friendly and reliable. My X5 has been the best car I’ve ever had. Thank you for all your help Bruce Always helpful and friendly! Bruce D is friendly and reliable. My X5 has been the best car I’ve ever had. Thank you for all your help Bruce More

Best experience Luis Chinchilla is the guy to go to when you need to buy a BMW. He is very professional and his product knowledge is amazing. I live an hour away and Luis Chinchilla is the guy to go to when you need to buy a BMW. He is very professional and his product knowledge is amazing. I live an hour away and so I have to be sure all my questions were met before I head out to the dealership. Luis not only answered all my questions but take the time out to send more pictures and videos to make sure I was satisfied with the car. The process was quick, easy and hassle-free. More

Responsive & Transparent with the Numbers Just got my 2018 X3 M40i and loving it. Luis was very helpful in making sure my needs were met and in a timely manner. He laid out all the numbers fo Just got my 2018 X3 M40i and loving it. Luis was very helpful in making sure my needs were met and in a timely manner. He laid out all the numbers for me to see all the critical figures that drove the total cost. He also provided guidance around the tradeoffs in terms of how much money to put down. Although my current residence is in San Francisco, I go out to San Rafeal to do business with him based on my previous experience. Its my second lease with him and will go back for a third. More

Great experience!!! The sales person, Luis, was so helpful throughout the process. We came from out of town and he was very accommodating with answering all my questions The sales person, Luis, was so helpful throughout the process. We came from out of town and he was very accommodating with answering all my questions and sending additional pics/video of the car before our arrival. We arrived to find everything exactly as he had said it was. The staff was very professional and worked hard to make our experience good. I recommend Luis and San Rafael BMW to anyone in the market for a new or used vehicle. More

Buying and Driving a BMW is only half the experience. The exceptional service from BMW of San Rafael and in particular Tom Smith is what makes BMW perfection. I've owned BMW's for 11 years and had excelle The exceptional service from BMW of San Rafael and in particular Tom Smith is what makes BMW perfection. I've owned BMW's for 11 years and had excellent service advisors. However, Tom Smith raises the bar above any car service any where. Thanks Tom for taking outstanding care of me and my M4. Larry Upshaw More

Purchased a 2014 BMW 320i Sedan Had a great car buying experience at this dealership. Kevin Moran was awesome to deal with. Got the price I wanted for my trade in and a sweet deal on Had a great car buying experience at this dealership. Kevin Moran was awesome to deal with. Got the price I wanted for my trade in and a sweet deal on my new used BMW. More

Kevin Moran was great to work with I test drove a lot of cars before deciding to buy my 440 coupe from BMW of San Rafael. A big reason I cam back to this dealership was Kevin. His knowl I test drove a lot of cars before deciding to buy my 440 coupe from BMW of San Rafael. A big reason I cam back to this dealership was Kevin. His knowledge of the car I was considering as well as the other cars on my list was incredibly helpful. He followed up promptly and was easy to work with when we were actually ordering the new car. I would definitely recommend seeking out Kevin if you are looking at BMWs. More

Sales...Kevin Moran I have been to BMW, San Rafael for many years. Kevin is top notch. He spent hours showing me different BMW's. He is knowledgeable, patient, and fun I have been to BMW, San Rafael for many years. Kevin is top notch. He spent hours showing me different BMW's. He is knowledgeable, patient, and fun. Finally, I found the right car. Mel More

Always awesome service I will always bring in my cars for service at BMW of San Rafael due to the awesome service especially from from Tim Price, Gus Melo, and Mark Balmes. I will always bring in my cars for service at BMW of San Rafael due to the awesome service especially from from Tim Price, Gus Melo, and Mark Balmes. More