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BMW of San Rafael

San Rafael, CA

4.7
174 Reviews
Call Dealership (415) 482-2000

1599 Francisco Blvd E

San Rafael, CA

94901

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174 Reviews of BMW of San Rafael

February 01, 2025

Clean Good drive up service Responsive service dept Greetings quickly at drive up Nice loaner cars More

by Mptakram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim price
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Feb 03, 2025 -

BMW of San Rafael responded

Thank you for the positive feedback! We're delighted to hear that our team at BMW of San Rafael provided a seamless experience with clean facilities and responsive service. We appreciate your support and look forward to serving you again!

January 23, 2025

Good service and maintenance work. Called me with updates and answered questions. Have used Tom Smith for last three cars! More

by pascher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Smith
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Jan 23, 2025 -

BMW of San Rafael responded

We're delighted to hear that Tom and the team at BMW of San Rafael have consistently provided you with excellent service. Thank you for your continued trust in us!

January 19, 2025

At BMW of San Rafael , Riley and Ralph made our experience very smooth! You guys were amazing! Thank you! More

by Maxtartour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Malloy
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Jan 20, 2025 -

BMW of San Rafael responded

We're delighted to hear that Riley and Ralph made your experience smooth at BMW of San Rafael! Thank you for the kind words, and we hope you're enjoying your new ride!

January 09, 2025

The auto was returned on time as planned with all agreed work satisfactorily completed as promised More

by Financegator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
Report | Print
Jan 09, 2025 -

BMW of San Rafael responded

It's great to hear that the BMW of San Rafael team provided five-star service! Thanks for sharing and we'll see you next time.

January 02, 2025

Luis Chinchilla made the car purchase seem effortless. . He went above and beyond for me More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Chinchilla
Report | Print
Jan 02, 2025 -

BMW of San Rafael responded

Deb, we really appreciate your kind words about Luis! Thank you for choosing BMW of San Rafael.

December 29, 2024

Bruce and Ralph were fantastic and made my whole experience enjoyable and smooth. I’m more then happy!! More

by Nealamitchell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Dinsbury
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Dec 31, 2024 -

BMW of San Rafael responded

Neal, we're delighted to hear that Bruce and Ralph made your experience at BMW of San Rafael enjoyable and smooth. Thank you for sharing your positive feedback!

December 06, 2024

Tim, our service adviser, is the BEST. Very knowledgeable, precise and trustworthy . Thank you for always listening to us. More

by roswithaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Dec 09, 2024 -

BMW of San Rafael responded

We're delighted to hear that Tim provided you with such excellent service at BMW of San Rafael. Thank you for your kind words and support!

November 26, 2024

Everything was great …timely check in for appt and courtesy car. Also Tom communicated via text what was going on with the car including video of what they looked at and recommendations. Quick check More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in service
Report | Print
Nov 26, 2024 -

BMW of San Rafael responded

We're delighted to hear that your experience at BMW of San Rafael was seamless and well-communicated, especially with Tom's updates. Thank you for sharing this positive feedback! We look forward to serving you again in the future.

November 18, 2024

What a great dealership, everyone is so pleasant and our BMW cars are always serviced impeccably..these wonderful service and sales persons are great..Jan Cooley Dilg & Steve Dilg More

by Jan Cool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim price
Report | Print
Nov 18, 2024 -

BMW of San Rafael responded

Thank you for the review, Jan! We're delighted to hear that our team at BMW of San Rafael has consistently provided impeccable service. We appreciate your support and look forward to serving you again in the future!

November 03, 2024

Easy to get my car in. Very efficient and rental car supplied. Process was seamless More

by Natalie Stafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matteo
Report | Print
Nov 04, 2024 -

BMW of San Rafael responded

Natalie, seamless service is what we strive for at BMW of San Rafael! Thanks for sharing and leaving us a five-star review.

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