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Principle BMW of San Antonio

San Antonio, TX

4.7
1,326 Reviews

15507 I-10 West

San Antonio, TX

78249

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Showing 1,326 reviews

January 18, 2025

Prompt and courteous service. Great service advisor Juan Cantu provided knowlegable, sound and excellent service More

by porgycard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

Juan was fantastic! Everyone I met on my first visit was so helpful and courteous’ More

by sswright1755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Cantu
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

January 16, 2025

I went in not with the expectation of buying a vehicle but my sales rep Victor was super friendly and helpful. Thank you! More

by Juan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy was super helpful , Victor Garcia
Jan 20, 2025 -

Principle BMW of San Antonio responded

Juan, we are so pleased you enjoyed your visit to Principle BMW of San Antonio! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2025

Very professional & courteous. Listened very well. Received car within 2 hours as stated. Clean car. More

by tedmcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michal
Jan 20, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

We had a great experience and our Sales guy was awesome! Best car purchase ever. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hinkel -5 Star Service!! , Yvonne Garcia
Jan 17, 2025 -

Principle BMW of San Antonio responded

Hi Karen, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2025

Alan made the whole sales experience very easy and was helpful throughout the whole process More

by Dan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Hernandez
Jan 13, 2025 -

Principle BMW of San Antonio responded

Hi Dan, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Very professional but personal handling of my oil change. Still took 90 minutes but there were lots of folks there. More

by JG
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Watson
Jan 10, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 09, 2025

Quick, responsive, caring . They are committed to making sure your experience was a good one ! More

by Brandonashe84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Castano Brendon Cassil
Jan 10, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

January 08, 2025

This is a very efficient dealership. They check you in fast and keep you informed throughout the process! More

by cpt.sky83
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Saenz, Antonio Martinez
Jan 09, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

Our salesman Cesar was absolutely wonderful. The finance guy who helped us was so nice and personable. We love BMW of San Antonio! More

by Rylee Boren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar
Jan 10, 2025 -

Principle BMW of San Antonio responded

Hello Rylee, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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