BMW of Rockville

Plaudits to Roxanne & Bmw of Rockville Roxanne was very knowledgeable about the various models that I was interested in, and she couldn’t have been more helpful in assisting me in making th Roxanne was very knowledgeable about the various models that I was interested in, and she couldn’t have been more helpful in assisting me in making the best decision, carefully orienting me to financing decisions, instructions on actually testing out the model that I chose, etc. Can’t say enough about the excellent customer service that I have received from her and this dealership! More

Great experience and fantastic salewoman, Maria. My husband and I had a great experience with Maria Cokinos at BMW Rockville. We've recently moved to the area and needed to trade in our older BMW. Ma My husband and I had a great experience with Maria Cokinos at BMW Rockville. We've recently moved to the area and needed to trade in our older BMW. Maria was fantastic to work with and even stayed late to make sure all was well with the new car. Car buying can be an overwhelming experience, but Maria made it easy. I highly recommend her, especially if you are a woman looking to buy a car. It's a male dominated business and I'd like to support more women in this field. More

Outstanding experience! Greatest sales associate ever! After 5 consecutive Audi leases, I decided to make the change to BMW as my last car did not perform well. Roxanne previously helped my husband with hi After 5 consecutive Audi leases, I decided to make the change to BMW as my last car did not perform well. Roxanne previously helped my husband with his lease, and provided the most optimal experience for me! It was a smooth and positive experience! I am SO happy with my car and she even put a large red bow on it upon delivery! HIGHLY recommend BMW of Rockville, and in particular, Roxanne! More

Best dealer with the best service I consider this BMW dealership and its attached service center the best I have ever seen. I have been driving for more than 40 years and I can definit I consider this BMW dealership and its attached service center the best I have ever seen. I have been driving for more than 40 years and I can definitely say this is the best place. More

Beyond the 5 stars I would like to express my sincere appreciation and gratitude to Roxanne. Again, for the second time, she has made my leasing experience nice, easy an I would like to express my sincere appreciation and gratitude to Roxanne. Again, for the second time, she has made my leasing experience nice, easy and enjoyable. Looking for a new BMW to lease or buy? Go with Roxanne! She is highly professional, caring, patient, intelligent, well-spoken, and a pleasure to work with! I am giving her my 5 stars, but believe me, Roxanne is beyond the 5 stars! More

Calm — no pressure salesmanship Carlos was great to deal with. He has a Very calm and professional manner. Knew exactly what kind of car I wanted. Answered all my questions. It w Carlos was great to deal with. He has a Very calm and professional manner. Knew exactly what kind of car I wanted. Answered all my questions. It was a very smooth and easy transaction. More

Fantastic service and knowledgeable people I would recommend this dealership to anyone without hesitation! Maria Cokinos was fabulous as my sales rep. She seemed to know exactly what I wanted I would recommend this dealership to anyone without hesitation! Maria Cokinos was fabulous as my sales rep. She seemed to know exactly what I wanted! More

Excellent customer care! Had a great experience from start to finish. Russell Wickham, the service representative, was knowledgeable and responsive—but then he always is. Simi Had a great experience from start to finish. Russell Wickham, the service representative, was knowledgeable and responsive—but then he always is. Similar experience with other Rockville BMW service personal with whom I was in contact during today’s experience—car concierge, front desk personnel, and loaner car personnel. More

Accommodating and customer service was amazing I was late for my appointment time but the service was so accommodating and i feel the care from the service crew up to my advisor!!! I will recommend I was late for my appointment time but the service was so accommodating and i feel the care from the service crew up to my advisor!!! I will recommend this dealership to all my family and friends!!! More