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BMW of Rockville
Rockville, MD
2,009 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,009 reviews
September 02, 2026
Nice people to deal with, everyone was very helpful in the process of purchasing my new car. The financing department seems very antiquated, dealership should be able to make the paperwork process much the process of purchasing my new car. The financing department seems very antiquated, dealership should be able to make the paperwork process much more streamlined and efficient, this process took too long, especially since I`m a customer with excellent credit.. I was supposed to be in and out of the dealership in about an hour to an hour and half, as it turned out I was there for over 6 hours, entirely too long. There was an issue with the car when I arrived, I saw a dent in the hood of the car as soon as I arrived, the dent wasn't here earlier in the week when I received photos and videos of the car, apparently the dent happened in detailing the car the day before I arrived, and no one reported it to Kevin or Lenny, this was very disappointing as a customer who just drove down to your dealership from New Jersey which is 2-1/2 hours away.... Lenny scrambled to get your dent and scratch repair team to come in on a Saturday to fix the problem, and I must say, they did a really good job with the repair.... I really appreciate Lenny getting the issue taken care of on Saturday and reacting so quickly to problem.... More
by Earl
Employees Worked With
Kevin and Lenny
August 31, 2026
Pleasant experience in my purchase at all levels. Customer service oriented, easy, friendly and transparent throughout the process. I purchased a 2027 M4 and felt comfortable throughout the process Customer service oriented, easy, friendly and transparent throughout the process. I purchased a 2027 M4 and felt comfortable throughout the process. More
by turboproduction
Employees Worked With
Greg Cherry and his Manager.
August 28, 2026
Their service has been overall superior to other dealerships I have dealt with over the years, in terms of reliability in delivering what was agreed upon and reasonable pricing. dealerships I have dealt with over the years, in terms of reliability in delivering what was agreed upon and reasonable pricing. More
by UberZ2X
Employees Worked With
William Rodriguez
August 21, 2026
I Have always had positive experiences beinging my BMW for service here. Especially Juan Carlos Rogriguez (service advisor has helped me greatly. for service here. Especially Juan Carlos Rogriguez (service advisor has helped me greatly. More
by behdokht328
Employees Worked With
JUAN Carlos Rodriguez
August 19, 2026
I want to give a 5-star rating to the BMW customer service representative who assisted me. Zachary was very professional, courteous, knowledgeable, and very helpful throughout the entire process. He t service representative who assisted me. Zachary was very professional, courteous, knowledgeable, and very helpful throughout the entire process. He took the time to listen to my concerns, answered my questions, and made sure I understood everything. I truly appreciate the excellent customer service and support. More
by Shontelle Bragg
Employees Worked With
Zachary
August 16, 2026
My service advisor, Eric Clark, is the most knowledgeable and professional that I have ever had the pleasure of working with. It makes the experience, of having to drive to Rockville, very enjoyable. In and professional that I have ever had the pleasure of working with. It makes the experience, of having to drive to Rockville, very enjoyable. In addition, the staff at the loaner car desk are very helpful and great to work with. I would highly recommend this dealership to others looking to buy or service their BMW. More
by broos
Employees Worked With
Clark, Eric
