BMW of Rockville

I had a GREAT experience buying a used car from BMW Rockville. My sales agent, Hwevin, was fantastic. He communicated with me throughout the process, and even delivered the car to my house! It's a b Rockville. My sales agent, Hwevin, was fantastic. He communicated with me throughout the process, and even delivered the car to my house! It's a beautiful 2022 Bronco Wildtrak and it was very reasonably priced. In addition, after purchasing the car, I discovered that there was damage to the soft top. Hwevin and the dealership stood by their promise and ensured the issue was fixed the right way so I did not have to return the car (which I did not want to do). In addition, as an Autonation dealer, they have warranty packages that are better than most. I appreciated that there was little to no "pressure" to purchase one or use their financing. It was a very pleasant experience and that made the hassle of buying a car so much better. Can't recommend Hwevin and BMW Rockville enough! More

Ease of scheduling Courteous and knowledgeable associates Prompt attention when checking in. Cleanliness of facilities associates Prompt attention when checking in. Cleanliness of facilities More

I had a great experience purchasing my vehicle at BMW of Rockville. I had made an appointment the day before with Stephen. I was greeted on the morning of arriving at the dealership and was able to discus Rockville. I had made an appointment the day before with Stephen. I was greeted on the morning of arriving at the dealership and was able to discuss the vehicle of my interest. I test-drove the vehicle and learned about the features. The buying process was very seamless, easy, and quick. Paul assisted me with completing my finance papers with ease. I was happy to learn that I did not have to spend all day at the dealership, unlike my previous car-buying experiences! Everyone was friendly and professional and the atmosphere was cool and calm. If you are seeking a BMW, I recommend BMW of Rockville as your choice of dealership for outstanding customer service. More

Excellent customer service! Purchased my second vehicle from this location, and was very satisfied with my experience. Marshall assisted me with upgrading my vehicle and it was Purchased my second vehicle from this location, and was very satisfied with my experience. Marshall assisted me with upgrading my vehicle and it was a pleasure working with him again. Definitely will be returning in the future! More

Clean, punctual, professional, lack of loaners, expensive, friendly, variety, great location, busy, large. Overall good expensive, friendly, variety, great location, busy, large. Overall good More

Swift process, amazing negotiations, forthcoming, direct, honest, accommodating, helpful, overall friendly and reliable. Will refer to friends honest, accommodating, helpful, overall friendly and reliable. Will refer to friends More

This was our family's second X5 purchase from BMW of Rockville in one year. Both times it was a wonderful experience dealing with Ahmad Hanif. Ahmad patiently and caring helped us with the purchases ta Rockville in one year. Both times it was a wonderful experience dealing with Ahmad Hanif. Ahmad patiently and caring helped us with the purchases taking the time to answer our questions. The dealership even arranged for personalized live training on the vehicles' features. Excellent experience! More

It has been a pleasure working with Suvin And I would highly recommend his service in the dealership. My local BMW dealership in Indiana was not able to build a new X4 that I wanted, however, Suvin had highly recommend his service in the dealership. My local BMW dealership in Indiana was not able to build a new X4 that I wanted, however, Suvin had an allocation code available. Literally everything from the build to the delivery was done long distance. I appreciated his level of communication and oversight, making sure it was a smooth transaction. More

Excellent communication from the service representative and timely delivery of the car as promised. A great first time experience. . and timely delivery of the car as promised. A great first time experience. . More

Thanks to Suvin Viswanathan my experience was excellent at the Rockville Pike BMW.in Maryland. at the Rockville Pike BMW.in Maryland. More