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BMW of Rockville
Rockville, MD
1,800 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,800 reviews
March 01, 2020
multiple errors in routine service I was contacted to schedule a recall related service multiple times by the dealer. They assigned me a day and time to bring it in. When I came in ther I was contacted to schedule a recall related service multiple times by the dealer. They assigned me a day and time to bring it in. When I came in there was no record of my appointment. They were able to fit me in. I asked for a routine service - including tire rotation. When I picked up my car the tires and drove away I realized they had not checked the tire pressure - they had been inflated to the wrong pressure by more than 5 lbs. For this I was charged $99! Other excessive charges included "disposal of waste" at $almost $40. I assume this was getting rid of old motor oil? Finally, tape was left on the outside of my car. I spent almost $600 for this service. Never again. More
by unhappycustomer
Employees Worked With
Juan Rodriquez
March 01, 2020
Excellent communication, fast service, friendly staff. Russ Wickham is always wonderful to work with, as always! And everyone down to the loaner car personnel , was friendly and accomodating Russ Wickham is always wonderful to work with, as always! And everyone down to the loaner car personnel , was friendly and accomodating More
by Kristenashley74
Employees Worked With
Russell Wickham
February 28, 2020
Roxanne and Nicholas were very knowledgeable and informative about the vehicles we were interested in. Both were personable and a pleasure to work with. The sale went very smoothly. I will definitel informative about the vehicles we were interested in. Both were personable and a pleasure to work with. The sale went very smoothly. I will definitely refer my family and friends to Roxanne. More
by sjb0738
Employees Worked With
Nick Popovici and Chris (sales manager) and Kirk in finance, Roxanne Roch
February 28, 2020
Outstanding car buying experience Smooth, excellent car buying experience. Alwyn is an outstanding and accommodating salesperson who worked with me as I made my decision on my car pur Smooth, excellent car buying experience. Alwyn is an outstanding and accommodating salesperson who worked with me as I made my decision on my car purchase. I would recommend him and the dealership. Alwyn knows his product and is and excellent representative for BMW of Rockville. All around good experience and this is the second BMW I purchased at this dealership, including when it was VOB BMW. Maria provided assistance also, and she was most helpful. More
by kkarbob
Employees Worked With
Maria Cokinos, Alwyn Alli
February 27, 2020
Great sales and finance process! Tony and Nick in sales and Kirk in finance were outstanding. Thanks for another great buying experience! I’ll be back for the next one. and Kirk in finance were outstanding. Thanks for another great buying experience! I’ll be back for the next one. More
by bdor12
Employees Worked With
Tony Y, Nick and Kirk
February 27, 2020
My service advisor Ali was fantastic and kept me up to date throughout the day. Very impressed with how well today went. My car was ready and waiting for me when I arrived. Thank you! date throughout the day. Very impressed with how well today went. My car was ready and waiting for me when I arrived. Thank you! More
by katmlln
Employees Worked With
Ali Souley
February 24, 2020
Maria made our X5 purchase flawless and smooth. She is very courteous and I strongly recommend her. She worked tirelessly to obtain the best deal. very courteous and I strongly recommend her. She worked tirelessly to obtain the best deal. More
by Senbag
Employees Worked With
Maria Cokinos
February 20, 2020
Great customer service. Thorough in evaluating the issue and timely execution to resolve the problems. The tech advisor very efficient and friendly. He kept me in communication throughout the process. and timely execution to resolve the problems. The tech advisor very efficient and friendly. He kept me in communication throughout the process. More
by Prakash
Employees Worked With
Jeff Doss
February 16, 2020
They took good care of my car. They changed my fuel pump for free, as it was covered by BMW. They also gave me a rental, which I very much appreciated. for free, as it was covered by BMW. They also gave me a rental, which I very much appreciated. More
by Mario
Employees Worked With
Jeff Doss
