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BMW of Rockville
Rockville, MD
1,801 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,801 reviews
June 29, 2020
Top rate service.I had an emergency while I your area Top rate service. I had an emergency while I your area and received excellent help. They serviced my car while making sure I did not miss my business Top rate service. I had an emergency while I your area and received excellent help. They serviced my car while making sure I did not miss my business meeting. Thanks so much! More
by sdcarey
Employees Worked With
Jarred Brown
June 27, 2020
I recently made an appointment at BMW of Rockville to have some work done on my car. It was extremely easy to schedule an appointment. When I arrived for the appointment, I was promptly seen and my c have some work done on my car. It was extremely easy to schedule an appointment. When I arrived for the appointment, I was promptly seen and my car was taken to a service by. I was given an estimate of two hours for the work. I waited in their nice open waiting area. At almost exactly two hours, I was advised that my car was ready. I paid the bill which was exactly what the estimate had been. My service rep. Chelsea Django was excellent. I really enjoyed working with her. More
by George
Employees Worked With
Chelsea Django
June 26, 2020
Even though I was 800 miles away Green made my sale so easy going ! I wouldn’t never want another one in life ! This guy went above and beyond !! easy going ! I wouldn’t never want another one in life ! This guy went above and beyond !! More
by claudettenawls
Employees Worked With
Emmitt Green
June 26, 2020
Very disappointed in my service. I misinformed so many times. My service person was terrible. Went there for a battery problem. Was told I didn’t drive my car enough so they did not replace the battery . times. My service person was terrible. Went there for a battery problem. Was told I didn’t drive my car enough so they did not replace the battery . . For one I did drive my car for two we are in the COVID 19. The service person Joy was terrible she kept telling me Lies. Will not go back to Bmw service in Rockville. Also will give a review on yelp and Facebook. Poor service More
by jnedy@me.com
Employees Worked With
Scott Cascone, David Lawell, Ric Vitek, D'Angelo Cates, Joy Chilcoat
June 23, 2020
BMW Owner Since 2001-Never a quality experience in Rockville I bought my first BMW from them in 2001. I've had 5 others since. Terrible communication. Refused to fix 650ixdrive under maintenance. RIPOFF/RUDE I bought my first BMW from them in 2001. I've had 5 others since. Terrible communication. Refused to fix 650ixdrive under maintenance. RIPOFF/RUDE More
by jamalot71
Employees Worked With
Joy Chilcoat
June 21, 2020
I recently purchased a 2019 BMW XR with the help of Emmitt. He made sure that I got the car I wanted along with a great price. Emmitt was knowledgeable of all the vehicles and a pleasure to do business Emmitt. He made sure that I got the car I wanted along with a great price. Emmitt was knowledgeable of all the vehicles and a pleasure to do business with. I definitely would refer him to friends, family, and business partners! More
by Greg
Employees Worked With
Emmitt Green
June 18, 2020
Joy Chilcoat was fabulous to work withShe was ultra Joy Chilcoat was fabulous to work with She was ultra knowledgeable and very caring with clients. I will come back for all my repairs and be happy to Joy Chilcoat was fabulous to work with She was ultra knowledgeable and very caring with clients. I will come back for all my repairs and be happy to work with Joy More
by wacarnival73
Employees Worked With
Joy Chilcoat
June 18, 2020
I was very pleased with the service and all the folks were very helpful and considerate, I thank all of them and will bring our BMW back for future services. Best, Sandra Kkug were very helpful and considerate, I thank all of them and will bring our BMW back for future services. Best, Sandra Kkug More
by Klug
Employees Worked With
Russell Wickham
June 06, 2020
BMW of Rockville are the best team! I bought my dream car. Emmitt, Alex, and Jose worked to get me into this car with a deal I could not resist. There was no pressure. Emmitt knew I wanted this car and m car. Emmitt, Alex, and Jose worked to get me into this car with a deal I could not resist. There was no pressure. Emmitt knew I wanted this car and made my dream come true. BMW of Rockville is my dream team! I will definitely be back for service and my next purchase. More
by Ann Zick
Employees Worked With
Alex, Jose Vielma, Emmitt Green
