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BMW of Rockville
Rockville, MD
1,801 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,801 reviews
August 07, 2020
Very friendly and professional sales team, they worked with me to accommodate what I’m looking for. The financial team did very good job explaining the charges and the costs. with me to accommodate what I’m looking for. The financial team did very good job explaining the charges and the costs. More
by G S
Employees Worked With
Anthony O’Brien
August 05, 2020
Terrific service, courteous, kind staff. Thank you for a job well done. Highly recommend BMW of Rockville, especially JC at the Service Department! Will be back job well done. Highly recommend BMW of Rockville, especially JC at the Service Department! Will be back More
by rexdxiv
Employees Worked With
Juan Rodriquez
August 05, 2020
Outstanding Service team at BMW Rockville! Thanks to Outstanding Service team at BMW Rockville! Thanks to Service Advisor Jarred B. who has always been able to accommodate my vehicle even on short no Outstanding Service team at BMW Rockville! Thanks to Service Advisor Jarred B. who has always been able to accommodate my vehicle even on short notice. Great professionalism, knowledgeable team and prompt service! Thanks Scott for being patient on the test drive as we try to “diagnose” the noise, and William for the inspection video …what a great addition to the already exceptional service at BMW of Rockville. Highly recommend. Keep up the great work 👍🏼👍🏼 More
by Kim
Employees Worked With
Jarred Brown, Scott, William
August 04, 2020
We did most of the work over email and the phone and they were very straight forward, efficient and helpful. We did the deal over two days and I was very happy with the way we were treated. were very straight forward, efficient and helpful. We did the deal over two days and I was very happy with the way we were treated. More
by CRoux
Employees Worked With
Khalil Taylor
August 04, 2020
Excellent Time After Time Suvin Viswanathan (Client Advisor) at BMW of Rockville is outstanding. He delivered high quality customer service to me and I cannot thank him enough Suvin Viswanathan (Client Advisor) at BMW of Rockville is outstanding. He delivered high quality customer service to me and I cannot thank him enough. I have purchased multiple BMWs from BMW of Rockville and all of my experiences have been nothing but excellent. I will certainly return when it is time for my next BMW. More
by W Pete
Employees Worked With
Suvin Viswanathan
July 22, 2020
Great customer service and vehicle repairs! Service rep was great and easy to work with. Excellent communication and periodic updates on service is refreshing. Great job!! was great and easy to work with. Excellent communication and periodic updates on service is refreshing. Great job!! More
by Gaurav
Employees Worked With
D'Angelo Cates
July 14, 2020
THE WORST! BMW of Rockville called and said my new BMW was ready to be picked up. This was going to be my second BMW. When I got there, the interior was dirty an BMW of Rockville called and said my new BMW was ready to be picked up. This was going to be my second BMW. When I got there, the interior was dirty and the leather on the seat of the drivers side was damaged. I told them sorry but I'm refusing this car because the seat was damaged .They said they can order a seat from Germany and I told them that I expected when I was called to be getting a new undamaged car. The manager told me sorry but if you walk away we're keeping your deposit. I never got my deposit back and they'll never have me as a customer and I hope anyone else that reads this. After this dealing, I switched over and purchased a new Porsche. I now have a second Porsche. No more BMW's because of the way BMW of Rockville handled this. More
by Bucks10
Employees Worked With
General Manager
July 11, 2020
We appreciated Suvin Viswanathan’s knowledge about BMWs, his personalized attention, and ease with the car buying process. We would highly recommended Suvin and his BMW Rockville colleagues. his personalized attention, and ease with the car buying process. We would highly recommended Suvin and his BMW Rockville colleagues. More
by Very satisfied customer
Employees Worked With
Suvin Viswanathan
July 09, 2020
Always very fast and reliable service provided from my service manager who has taken very good care care in servicing and addressing my vehicle’s issues. service manager who has taken very good care care in servicing and addressing my vehicle’s issues. More
by melntony0815
Employees Worked With
Jarred Brown
July 03, 2020
Alwyn, the Sales Rep. that attended to me is very professional, courteous and exemplary in conduct. He's a true marine and I recommend him. He's the only reason I gave this dealership up to 3 star. professional, courteous and exemplary in conduct. He's a true marine and I recommend him. He's the only reason I gave this dealership up to 3 star. The management is cold and disaffected. I bought a car of nearky 110k; no complementary gift, no handshake, not even a thank you from someone in management. My experience at Lexus was far more satisfying. More
by nickukachi
Employees Worked With
Scott Cascone, Ric Vitek, Alwyn Alli
