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BMW of Rockville

Rockville, MD

4.6
1,801 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,801 reviews

December 11, 2020

Joy is a great service rep. Always makes things easy and is a pleasure to work with. Lots done on this service. She is helpful and pleasant. More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Chilcoat
Dec 22, 2020 -

BMW of Rockville responded

Thanks, DG! We're so happy to read that Joy makes servicing your BMW a breeze! Thanks for choosing BMW of Rockville.

December 11, 2020

Great service by everyone, JC Rodriguez especially. Explained what I needed fixed and the importance of each problem. The new place looks great and very practical. I wish it was less expensive but I More

by mblanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriquez
Dec 22, 2020 -

BMW of Rockville responded

Thank you for sharing your feedback. We are so glad that JC made the service process so easy. We know you have a lot of choices when it comes to servicing your BMW - thank you for choosing BMW of Rockville!

December 09, 2020

The service at BMW of Rockville has been phenomenal from start to finish. From the ease of the test drive to the responsiveness of the sales team to the efficiency of the finance team, BMW of Rockville has More

by jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Farzam, Nicholas Fotos-Lawton
Dec 22, 2020 -

BMW of Rockville responded

Hi JT, Thanks so much for your great feedback! We're glad to have been able to make the car buying process so enjoyable! Thanks for choosing BMW of Rockville!

December 08, 2020

I just finished completing an 80K deal on a BMW with Alwyn All and I live in Oceanside CA. Yes, his reach extends across the nation. The guy is a pure professional. He is not a salesman, but a person More

by pDiddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alwyn Alli
Dec 22, 2020 -

BMW of Rockville responded

Thanks Lynnell! We are so glad Alwyn was able to assist you with the purchase of your vehicle - even from 3000 miles away! We're so happy to read that you are thrilled with your new BMW. Enjoy driving it, mile after mile!

December 04, 2020

I took my car in for service because the key fobs were not always being recognized by the car. Russell Wickham is my service writer and always provides me with superior service, and he provides a free lo More

by Wlkoontz
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Russell Wickham, Eric Clark
Dec 22, 2020 -

BMW of Rockville responded

Hello! We really enjoyed reading your review. Thanks for taking the time to share your service experience. We're glad Russell was friendly and accommodating. Thank you for choosing BMW of Rockville!

December 02, 2020

Joy Chilcoat, in the service department, is the best. She went out of her way to take very good care of me. I cannot say enough about her. BMW of Rockville is number 1 in my book. Thank you Joy and thank you More

by Natalie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joy Chilcoat
Dec 03, 2020 -

BMW of Rockville responded

Hello Natalie! Thank you for sharing your feedback. We're glad Joy exceeded your expectations. Thank you for choosing BMW of Rockville!

December 02, 2020

Excellent job, Everyone takes precaution during the Excellent job, Everyone takes precaution during the Pandemic, also they are working on a schedule. I'm very pleased today visiting BMW Rockville! It More

by MCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Doss
Dec 03, 2020 -

BMW of Rockville responded

We're glad you felt comfortable servicing with us! We truly appreciate your kind feedback. Thank you for sharing.

November 30, 2020

My experience wiht Marshall Douglas and the entire Rockville BMW team was outstanding. The sales process was easy and without pressure. I appreciated the attention to detail, the service and good natu More

by mbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Douglas
Nov 30, 2020 -

BMW of Rockville responded

Congratulations on the purchase of your new 5 series! We hope you enjoy driving it for years to come. Thank you for choosing BMW of Bel Air!

November 30, 2020

My experience with Marshall was great and the entire process was very smooth. Customer service was excellent and I’m very pleased with service provided! More

by Osmanfadd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Douglas
Dec 03, 2020 -

BMW of Rockville responded

Thank you for taking the time to review your experience working with Marshall. We're so happy he made the buying process A+! Thanks for choosing BMW of Rockville!

November 22, 2020

Ali souley was very professional and help me get my vehicle all the service it needed. I will always go back to him if I need my vehicle serviced More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armand Amany, Russell Wickham, Ali Souley
Nov 30, 2020 -

BMW of Rockville responded

Hi Joe, Thank you for sharing your feedback with the DealerRater community. We truly appreciate your kind words.

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