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BMW of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.6
1,791 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,791 reviews

July 31, 2024

A wonderful experience from initial contact to the final purchase and delivery. The entire sales team addressed my questions with professionalism and confidence, the floor salesperson provided videos of veh More

by darrencsherman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Fotos Lawton
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Aug 01, 2024 -

BMW of Rockville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2024

I was put in touch with this dealership via AutoNation’s website that buys cars (similar to Carmax). I was contacted by Dylan Strauss the Vehicle Acquisition Manager. Long story short, we agreed via email More

by Simeon
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Dylan Strauss
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Jul 25, 2024 -

BMW of Rockville responded

Hi Yaakova, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (240) 885-8171 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

Jul 31, 2024 -

Simeon responded

Honestly, I think that this is a pro-forma response and that no actual person gave 1 iota of thought to it when sending it & that it’s total B.S.

July 12, 2024

BMW of Rockville delivers great customer service. Will is awesome and did a good job following up and getting our car repaired ASAP. I highly recommended BMW of Rockville! Thank you! More

by SP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Rodriguez
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Jul 14, 2024 -

BMW of Rockville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2024

Great service and not a long wait! The team took good care of my IX. Glad to be a repeat customer. More

by AaronHStallworth@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 11, 2024 -

BMW of Rockville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 10, 2024

Process was easy and effortless. Christian took great care of me from beginning to the end l. I would buy again from this location. and I live in Atlanta, Georgia! More

by Marnaka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Fotos Lawton
Report | Print
Jul 11, 2024 -

BMW of Rockville responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 09, 2024

I have had nothing but positive experiences with the dealership and the service department. They are always courteous and efficient in addressing whatever issue has come up. More

by ejb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
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Jul 10, 2024 -

BMW of Rockville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2024

Happy with my 5 series purchase. Ahmed with BMW of Rockville was knowledgeable, honest and professional More

by Melika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Jul 10, 2024 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 21, 2024

It was an excellent experience working with Brian Yuen, he made the process very comfortable for us More

by boyd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Yuen
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Jun 21, 2024 -

BMW of Rockville responded

Hi Boyd, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2024

Unprofessional Deceptive service department - Service Mgmt would not discuss concerns or return calls or texts. More

by Clawrence515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Cascone & Pattara K.
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Jun 20, 2024 -

BMW of Rockville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 20, 2024

Very professional & courtesy in customer related services. It’s been over 4 years since dealing with BMW Rockville and still impressed More

by adiboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary service advisor
Report | Print
Jun 21, 2024 -

BMW of Rockville responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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