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BMW of Rockville
Rockville, MD
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I recently purchased my X3 at the end of the lease period. The transaction went very smoothly. There was a slight wait to meet with the gentleman (Paul) from finance but the process was fast after th period. The transaction went very smoothly. There was a slight wait to meet with the gentleman (Paul) from finance but the process was fast after that. The only negative was that I had to contact the dealer 3 times to get my final purchase paperwork. Instead of having it printed out I agreed to have it emailed to me. This took over a week. Suvin was very helpful to get this to me. Overall, I was satisfied with the transaction. More
Ali went kept me in the loop while working with insurance company.He was very professional and attentive even when the adjuster was dragging his foot. company.He was very professional and attentive even when the adjuster was dragging his foot. More
This dealership is very professional. Staff are knowledgeable and courteous. They explained the issues and solutions clearly and concisely Staff are knowledgeable and courteous. They explained the issues and solutions clearly and concisely More
Professional approach and knowledge of their work. Courteous and respectful towards customers. Good execution of the task. Upfront and honest about what needs to be done. Courteous and respectful towards customers. Good execution of the task. Upfront and honest about what needs to be done. More
My review for this company is absolute amazing! i couldn’t ask for anyone better , the customer service is great ! neat , clean everything looked in order. i will continue to come back for my futur i couldn’t ask for anyone better , the customer service is great ! neat , clean everything looked in order. i will continue to come back for my future vehicles. More
Suvin and the entire dealership did a fantastic job. Such a great purchasing experience. I’ve also used the dealership for previous vehicle service, selecting Rockville BMW over other service centers he Such a great purchasing experience. I’ve also used the dealership for previous vehicle service, selecting Rockville BMW over other service centers here in the DMV! Thank you Suvin and the entire team - we love our new -X1. More