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BMW of Rockville

Rockville, MD

Overview
Reviews
Vehicles
4.6
1,813 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,813 reviews

July 24, 2023

Consultant knowledge of customer requirement. He also provided great customer services. I would recommend this service center to my friends and family. More

by j13j132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Jul 26, 2023 -

BMW of Rockville responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of BMW of Rockville and we hope to be of service again in the future.

July 23, 2023

Service was professional and on time. Wheel rotation and alignment was accomplished….a bit pricey. More

by hhmmll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 26, 2023 -

BMW of Rockville responded

Hi, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

July 21, 2023

Was shopping for one model and talking my expectations for performance and rides. Salesperson directed me to a different model more suited to my interests. I purchased it that afternoon. More

by afkonopka
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Jul 24, 2023 -

BMW of Rockville responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 21, 2023

Work was done efficiently. Jose Miranda was a great service professional with which to work. More

by ashishl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Miranda
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Jul 24, 2023 -

BMW of Rockville responded

Hi Ashishl, we're happy you found our staff to be so supportive during your experience here at BMW of Rockville. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

From beginning to end my service advisor, William Rodrigues, answered & explained all my concerns & questions. More

by nmahook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Rodrigues
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Jul 26, 2023 -

BMW of Rockville responded

Hi, we're happy you found our staff so supportive during your experience here at BMW of Rockville. If you have any further questions, please give us a call. We're always happy to help!

July 18, 2023

I called on a Friday and spoke with Brian Y. to confirm the BMW X5 was still available. It was and I scheduled to see it the next day. Arrived on Saturday took a test drive and really liked the More

by breannmurphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 20, 2023 -

BMW of Rockville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Rockville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 14, 2023

Great experience purchasing a new car remotely. Advisor was very helpful, always had timely responses; made the process very seamless. More

by da40sh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Farzam
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Jul 17, 2023 -

BMW of Rockville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

Fast & accomodating service for the recall. Very convenient to adjust schedules online. The service advisor was very polite and professional. Assessment of the repair items were useful. More

by jsuh77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Miranda Alvarez, Service Advisor
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Jul 15, 2023 -

BMW of Rockville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 13, 2023

Customer Service was excellent. And, I was able to pick up my vehicle earlier than expected. More

by owynter7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Smit
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Jul 17, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

Excellent service Sales professional adviser very helpful and polite Purchase process not to long and clear More

by Hugomar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Corridor
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Jul 17, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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