BMW of Rockville

Jaime at BMW Rockville was great. Super helpful- explained everything and service was completed as promised . Super helpful- explained everything and service was completed as promised . More

My first BMW, and the service advisors has been very helpful and my new experience. 😊 helpful and my new experience. 😊 More

I had good luck Experience in getting my car serviced. They even washed my car for free. They even washed my car for free. More

Service process went very smooth. My service agent Juan Carlos shared the video of my vehicle being inspected. i really liked the video where it showed the condition of my cars brakes My service agent Juan Carlos shared the video of my vehicle being inspected. i really liked the video where it showed the condition of my cars brakes and tires. More

Although the service center was very busy and crowded, I received clear and friendly attention to my needs. Jarrod Brown was helpful and took care to explain and give me the information I needed in spite of received clear and friendly attention to my needs. Jarrod Brown was helpful and took care to explain and give me the information I needed in spite of the enormous number of waiting customers. More

I was disappointed that the snack section did not provide anything else other than drinks. anything else other than drinks. More

outstanding service. the service adviser was very helpful, polite, informative and professional. I am very pleased with total service done. the service adviser was very helpful, polite, informative and professional. I am very pleased with total service done. More

I rode up there from Richmond because they had the Lexus that I was looking for. My salesman James was awesome. Really gave the old style of custom service and beyond that I do truly miss in the US. I w that I was looking for. My salesman James was awesome. Really gave the old style of custom service and beyond that I do truly miss in the US. I would give James a 10 out of 5 stars. Truly an exceptional salesman and person. More

Suvin was a great help and very professional in guiding me through the selection and leasing of my 2023 X1 BMW, which has been delightful to drive. me through the selection and leasing of my 2023 X1 BMW, which has been delightful to drive. More

Helpful, cordial and clean waiting room. Didn’t have an appointment but they still took care of my car same day Didn’t have an appointment but they still took care of my car same day More