BMW of Rockville

Work was done efficiently. Jose Miranda was a great service professional with which to work. Jose Miranda was a great service professional with which to work. More

From beginning to end my service advisor, William Rodrigues, answered & explained all my concerns & questions. Rodrigues, answered & explained all my concerns & questions. More

I called on a Friday and spoke with Brian Y. to confirm the BMW X5 was still available. It was and I scheduled to see it the next day. Arrived on Saturday took a test drive and really liked the to confirm the BMW X5 was still available. It was and I scheduled to see it the next day. Arrived on Saturday took a test drive and really liked the vehicle. Brian answered all my questions about everything and showed me all the features. I bought the vehicle based on Brian's service, the great trade in value, and ejoyable experience. I only wish that the entire process could have taken an hour max. 😉 More

Great experience purchasing a new car remotely. Advisor was very helpful, always had timely responses; made the process very seamless. Advisor was very helpful, always had timely responses; made the process very seamless. More

Fast & accomodating service for the recall. Very convenient to adjust schedules online. The service advisor was very polite and professional. Assessment of the repair items were useful. Very convenient to adjust schedules online. The service advisor was very polite and professional. Assessment of the repair items were useful. More

Customer Service was excellent. And, I was able to pick up my vehicle earlier than expected. And, I was able to pick up my vehicle earlier than expected. More

Excellent service Sales professional adviser very helpful and polite Purchase process not to long and clear helpful and polite Purchase process not to long and clear More

I am glad that I have the opportunity to share my multiple car leasing experiences in dealing with BMW of Rockville. At a time when loyalty and customer service is at a premium, my husband and I rea multiple car leasing experiences in dealing with BMW of Rockville. At a time when loyalty and customer service is at a premium, my husband and I really have only superlatives for the staff here. Suvin, was responsive and gave expert advice and followthrough with the leasing process. Nickolay, gave us sound financial advice and assistance. Patrick did a home visit -- giving us useful advice and education about the features of our new car. All three are true examples of BMW's desire for brand excellence. More

It was the first service for my BMW X5. Robert explained to me everything that I was expecting. They provided me with Lyft services for drop-off and pick-up. Strongly recommended! Robert explained to me everything that I was expecting. They provided me with Lyft services for drop-off and pick-up. Strongly recommended! More

My family and I have always worked with Ali in the service department. He makes you feel welcomed, always is professional, and helps in any way possible. Ali makes sure that I'm taken care of. Great c service department. He makes you feel welcomed, always is professional, and helps in any way possible. Ali makes sure that I'm taken care of. Great communicator and very knowledgeable. Will continue to bring my BMWs and families BMW back to Ali. More