BMW of Rockville

First I was fortunate to meet Lou the sales manager and as that was a positive ezxperience I came to the dealership and was intorduced to Hwevin who became my salesman. He was incredibly informative knowin as that was a positive ezxperience I came to the dealership and was intorduced to Hwevin who became my salesman. He was incredibly informative knowing the electric vehicle well and answered all of my questions. Unfortunately the vehicle I wanted was 2-4 months away. He the followed up with me when a similar vehicle arrived although differrent color with all the options I wanted plus several additional. I came and saw the vehicle, loved it and he made the deal work so I was able to get the vehicle immediately! He then gave me a tutorial on the electronics and left the door open if I have any questions. I recommend Hwevin and the dealership highly and will refer others to them. IOn fact, I already have! More

Everything worked smoothly. The deal was done in a very timely fashion. And we walked away with everything that we were looking for. Even got some things fixed on the used car The deal was done in a very timely fashion. And we walked away with everything that we were looking for. Even got some things fixed on the used car More

Excellent service; friendly, knowledgeable and professional staff. The service staff managed communications about my vehicle in an excellent manor. professional staff. The service staff managed communications about my vehicle in an excellent manor. More

The Service associate is very professional, explained the services the my car needed and took care it while I was waiting at beautiful showroom checking out new and pre-certified vehicle inventory. services the my car needed and took care it while I was waiting at beautiful showroom checking out new and pre-certified vehicle inventory. More

BMW Rockville is the greatest! They are always on time and super knowledgeable. My service advisor was just as amazing as my sales and finance team. They are always on time and super knowledgeable. My service advisor was just as amazing as my sales and finance team. More

excellent service and communication about service work required and great followup when completed for return of the vehicle required and great followup when completed for return of the vehicle More

Excellent service you can trust. Jaime is the best professional service associate! Thanks BMW Rockville Jaime is the best professional service associate! Thanks BMW Rockville More

My advisor worked out for me very good and quickly and made the process easy made the process easy More

Quick and efficient service but lacks attention to details. Used the dealer for my first scheduled car service, the tech forgot to clear my schedule service timer/notification on the car and the car w details. Used the dealer for my first scheduled car service, the tech forgot to clear my schedule service timer/notification on the car and the car windshield has wipe marks that took a bit of scrubbing to get clean. More

I received Excellent service from both Ben and Francis. All my questions was answered timely before I got there. I was treated like a royal. All my questions was answered timely before I got there. I was treated like a royal. More