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BMW of Rockville

Rockville, MD

4.7
1,770 Reviews
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,770 reviews

September 07, 2023

The showroom, waiting room and entry way is clean, modern and bustling. People were eager to help from the minute we came in to the minute we left. We were provided a free loaner vehicle while our car was More

by needanelectriccar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service, Mike, another service liason
Sep 11, 2023 -

BMW of Rockville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!

September 06, 2023

The impressive BMW sales staff worked very hard to overcome some unusual hurdles and cement a satisfying deal. The finance department is quick, professional and personable. All of that allowed me to d More

by morgan.david39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suvin Viswanathan, Stephen Slater and a finance exec whose name I unfortunately cannot remember.
Sep 09, 2023 -

BMW of Rockville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 04, 2023

Purchased a new 2024 iX 50 from James and we are very happy with the purchase. Ask for BMW loyalty discount ($1K). We also got $2K rebate from BMW financing and 3.99% financing. More

by iX 50 2024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Wu Shin
Sep 07, 2023 -

BMW of Rockville responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

September 03, 2023

Had a great experience at the BMW of rockville dealership. I needed a car asap and was able to get a great deal on my car with Suvin. More

by CLIN3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Suvin Viswanathan
Sep 05, 2023 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 03, 2023

Juan Carlos was excellent. He was knowledgeable and took care of the repair that I needed. More

by Roxannwellington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Sep 05, 2023 -

BMW of Rockville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2023

Our sales person, Suvin, was excellent. He is very knowledgeable in BMW’s cars and products. Suvin was very attentive and made our ordering/buying process easy and smooth. More

by ccharles655
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suvin V.
Sep 05, 2023 -

BMW of Rockville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Suvin here at BMW of Rockville! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2023

Large, Modern dealership with very friendly staff and great inventory. Alwyn was very efficient with me time and got me a great deal on my X6 and had me out the door in no time. They also helped quick ge More

by reza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alwyn Ali, Diego
Sep 04, 2023 -

BMW of Rockville responded

Hi Reza, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 29, 2023

Great service and customer support. Excellent facilities. Good response time by staff. Nothing to complain about so far. More

by abiodun aina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 01, 2023 -

BMW of Rockville responded

Hi Abiodun, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 29, 2023

Process was smooth and easy. Will continue to use the Service Department in the future. More

by amosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Clark
Sep 01, 2023 -

BMW of Rockville responded

Hi Amosh, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2023

The customer service representative was very professional and provided excellent customer service. The vehicle was repaired in a timely manner. More

by rickscotton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 31, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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