BMW of Rockville
Rockville, MD
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Our sales representative Milton Masini made buying a new car a wonderful experience! Milton was very knowledgeable and helpful in explaining the various options available for us. Very personal service! car a wonderful experience! Milton was very knowledgeable and helpful in explaining the various options available for us. Very personal service! More
I knew what I was looking for and the specifics so I greatly appreciated Henry respecting my process as well as honoring his. He didn't try to oversell, and he helped me buy a car, period. I would recom greatly appreciated Henry respecting my process as well as honoring his. He didn't try to oversell, and he helped me buy a car, period. I would recommend anyone looking to buy at Rockville BMW talk to Henry! Processing of paperwork was efficient- win all around! More
Rockville BMW providesNice and clean facilities. high-quality service. Their staff are effective and courteous. Good location. Nice and clean facilities. high-quality service. Their staff are effective and courteous. Good location. Nice and clean facilities. More
A very busy dealer no doubt. Inventory management (tires in my case) needs urgent work. Most critical to me though is the astoundingly poor communication to keep the clients in Inventory management (tires in my case) needs urgent work. Most critical to me though is the astoundingly poor communication to keep the clients informed of progress or lack thereof. I give credit for finally getting me a loaner vehicle since the weekend approached without my vehicle but... More
Well organized. Outstanding staff. Easy to get loaner. Loved the video of the evaluation of my vehicle. Thorough and professional. Outstanding staff. Easy to get loaner. Loved the video of the evaluation of my vehicle. Thorough and professional. More