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BMW of Rockville

Rockville, MD

4.6
1,794 Reviews
BMW of Rockville is your go-to destination for all things BMW in the Washington, D.C. area. Located north of Washington, our dealership can be found just off of Rockville Pike and Congressional Lane. From the latest new BMW cars, SAVs, and EVs for sale, to our extensive and diverse pre-owned inventory, BMW of Rockville has it all. Plus, we now accept Bitcoin and other cryptocurrencies as a form of payment. Visit our website to learn more, and schedule a test drive today.
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1450 Rockville Pike

Rockville, MD

20852

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Showing 1,794 reviews

November 28, 2023

Outstanding service. All on time and impeccably done . Priciest than I thought but worth it. More

by Ferid11
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jose Miranda Alvarez
Nov 30, 2023 -

BMW of Rockville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 26, 2023

Mr. Ali Souley is my forever go-to Service Advisor. He is trusted, reliable and maintains a positive relationship between BMW of Rockville Service and this customer. Though he is a busy Advisor, Mr. Souley e More

by Ava'sRide
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ali Souley
Nov 28, 2023 -

BMW of Rockville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 25, 2023

Despite my warranty not covering a cosmetic issue, they did the job at no cost and made sure to manage every step of the process. Great service when you get the right person. More

by signer
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Scott Cascone
Nov 25, 2023 -

signer responded

Despite my warranty not covering a cosmetic issue, they did the job at no cost and made sure to manage every step of the process. Great service when you get the right person.

November 25, 2023

They are responsive, proactive and always fully explain the services provided and provide recommendations for preventative maintenance. I bought my car from this dealer and continue to have it maintained o More

by JDC
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Nov 27, 2023 -

BMW of Rockville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 24, 2023

BMW Auto Nation Dealer of Rockville Maryland, has excellent service; placing individuals, groups, or Families, in the best BMW vehicles, I attest 💯 Great Service. More

by seburn76
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Brian
Nov 26, 2023 -

BMW of Rockville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 22, 2023

My last visit was 3-4 years ago but my recent visit on 11/21, I was Impressed with their latest renovations, new management, honest and professional customer service by their employees. Thank you and keep More

by Sfarid123
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lue
Nov 24, 2023 -

BMW of Rockville responded

Hi, thank you for your kind words and this wonderful review! Feel free to stop by if you ever need any more help.

November 20, 2023

Bought a new car that had to be made at the factory to get all the options I wanted. Brian Yuen was great to work with. Just picked it up last thursday - it's AWESOME. Brian made the purchase process v More

by wardpage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Yuen
Nov 22, 2023 -

BMW of Rockville responded

Hello, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Great Service! As Always I want to take the time to thank Matt and JC for their great work and people skills I always feel appreciate it every time I come to get my More

by boys22k
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Hugo, Daniel
Nov 18, 2023 -

BMW of Rockville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 18, 2023 -

boys22k responded

Thank you!

November 16, 2023

Great service. I have no complaints. It was fast and speedy. Thanks a lot . Z More

by Elaine
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
JC
Nov 18, 2023 -

BMW of Rockville responded

Hi Elaine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Service advisor was good, they needed to be reminded to vacuum and clean the car which has been standard at other bmw dealerships I’ve been to. They also didn’t vacuum the trunk which was a little disappoi More

by kaze0019
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 15, 2023 -

BMW of Rockville responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (240) 885-8171. We hope to hear from you.

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