BMW of Rockville

Very satisfied with the dealership and with the sales professional I worked with, Roxanne Roch. Knew a lot about the cars, not pushy at all, presented me with various alternatives, and took the time to e professional I worked with, Roxanne Roch. Knew a lot about the cars, not pushy at all, presented me with various alternatives, and took the time to explain everything in detail, show me the operation of all the car's systems, and answer all of my questions. Roxanne made what can be a stressful and often distasteful experience--buying a car--into a very comfortable, informative and low-key experience. Also, her follow up after the sale--calling to ask if everything was OK, bringing license tags to me, etc. was great! More

I just purchased a new BMW from BMW of Rockville. I had a great experience and got a fantastic price. From the moment I stepped on to the lot there was NO pushy sales person in my face. They just wanted me t great experience and got a fantastic price. From the moment I stepped on to the lot there was NO pushy sales person in my face. They just wanted me to find the best BMW. I dealt with Arthur and he did a great job.I would buy from BWM of Rockville in future without a doubt.Will also recommend my friends and family to work with him.My entire experience was fantastic. This was my first BMW and will not be my last. I will be buying BMW's from this dealership until the day I can't drive anymore, period. More

Jeff Doss and the service team at BMW of Rockville are an exceptional group to work with and offer the quality-driven expertise and trusted service I rely upon. Jeff Doss in particular has consistently gone exceptional group to work with and offer the quality-driven expertise and trusted service I rely upon. Jeff Doss in particular has consistently gone the extra mile on many occasions to ensure I am well informed, has oftentimes provided best value recommendations, pays attention to the details such a quick turnaround loaner car arrangements and ensuring that my car is both washed and vacuumed upon my pickup of service visits. I am certain that the longetivity and superlative condition of my 1992 BMW is the result of this team's quality care and expertise over these years. I highly recommend this dealer and ask for Jeff Doss. More

Mr. Yazdi was referred to me by one of my friends who had purchased a car from him few month's ago. I contacted Mr. Yazdi and expalined what kind of car I was looking for and told him I was not in a hurry purchased a car from him few month's ago. I contacted Mr. Yazdi and expalined what kind of car I was looking for and told him I was not in a hurry and could wait to find the right car. Mr. Yazdi is a true professional, he at least contacted me every ten days and notified me of new inventories and was extremely patient, informative and courteous. After looking for two months I purchased my car about three weeks ago and am very pleased with Mr. Yazdi's services and enjoy driving my new convertible! I will definitely recommend Mr. Yazdi to friends and family. Thank you Tony. More

• The vehicle looks great, possibly even better then when • The vehicle looks great, possibly even better then when it rolled of the showroom floor. Thanks again for addressing the issues that the prior manag • The vehicle looks great, possibly even better then when it rolled of the showroom floor. Thanks again for addressing the issues that the prior management folks dropped the ball on. • When I arrived at the dealership I was met by a service advisor who inspected the vehicle and escorted me to his desk. I believe his name was Nate. He was courteous and professional. • I believe the elimination of the color coded team concept is a good idea. As luck would have it under the old system you could walk in behind 4 other “green” customers and be waiting for a while. Allowing the customer to speak to a particular advisor is a good compromise for customers with an established relationship with a service advisor. • Picking up my loaner vehicle was pleasant and uneventful. Having a BMW loaner is a nice touch. • I was contacted by Rockville BMW around 2:10 pm that my vehicle was ready. More

Roxanne was very professional and got me a great price. She was a pleasure to work with and I would recommend her to everyone in the market for a new BMW. She was a pleasure to work with and I would recommend her to everyone in the market for a new BMW. More

We had bought multiple cars from Mike Mills and as usual his service was incredible. He is highly recommended. One aside, this time we were charges a service charge and a charge for gasoline, this had n his service was incredible. He is highly recommended. One aside, this time we were charges a service charge and a charge for gasoline, this had never happended when we were dealing with VOB. More

Very impressed with this dealership; clean, sleek showroom; salesman (Alberto) was extremely knowledgeable and willing to spend quality time with us to answer all questions; Kenny was informative and showroom; salesman (Alberto) was extremely knowledgeable and willing to spend quality time with us to answer all questions; Kenny was informative and very professional. We would definitely recommend this dealership to others. We own five cars right now, and by far, our (almost new) 2011 BMW is the favorite! More

I give BMW of Rockville a high rating due to their customer service. As soon as you walk in the door multiple eyes come upon you and assistance comes instantly after. customer service. As soon as you walk in the door multiple eyes come upon you and assistance comes instantly after. More

Showroom is pristine. Everyone was friendly. Formerly VOB under new ownership - still in transition but everything seems to be on the right track. Hope to return in future? VOB under new ownership - still in transition but everything seems to be on the right track. Hope to return in future? More