BMW of Rockville

I worked with Arthur Petrosyan from BMW of Rockville to purchase my first BMW vehicle. The level of customer service I received from Arthur was outstanding. He was very patient, honest and not pressuring t purchase my first BMW vehicle. The level of customer service I received from Arthur was outstanding. He was very patient, honest and not pressuring to seal a deal. He made personal phone calls and sent text messages to ensure that I was satisfied with my purchase. My satisfaction was his ultimately goal and the goal of the management staff. I will definitely refer others to Arthur to purchase their next BMW vehicle. More

I purchased my new BMW 328i xDrive from BMW of Rockville. My sales representative, Roxanne Roch, was courteous, knowledgable and professional in the purchase of my new Ultimate Driving Machine!!! My sales representative, Roxanne Roch, was courteous, knowledgable and professional in the purchase of my new Ultimate Driving Machine!!! More

Tony, was great. He walked me through all aspects of ordering,administrative,frequently updating and eventually delivery of my new X3. It, is such a pleasure to work with Tony. I, am sure that I, will ordering,administrative,frequently updating and eventually delivery of my new X3. It, is such a pleasure to work with Tony. I, am sure that I, will be back to order another BMW from Tony. More

I bought a Sedan end of March 2013 and I was very satisfied with the quality and service offered by BMW of Rockville. The client advisor Kwame Odum has been very professional, reactive, and always a satisfied with the quality and service offered by BMW of Rockville. The client advisor Kwame Odum has been very professional, reactive, and always available for any questions I had. Deborah Bohbot More

This is the second vehicle we have purchased from Ms. Roch. She is extremely knowledgeable, personable, and an overall great salesperson . There was no pressure to purchase. She worked the deal to ou Roch. She is extremely knowledgeable, personable, and an overall great salesperson . There was no pressure to purchase. She worked the deal to our satisfaction and made suggestions that were in the long run, helpful. We felt that we had gotten the best offer from this dealership and the best service from Roxanne. We will definitely recommend to a friend. More

I was extremely pleased to deal with Mr. Tony Yazdai. This 640 CG is my sixth lease/purchase in the past 20 years from your dealership and Tony is the reason of my loyalty to your dealeship. I appreciate This 640 CG is my sixth lease/purchase in the past 20 years from your dealership and Tony is the reason of my loyalty to your dealeship. I appreciate the extra time he took to satisfy my requirements. More

Car out front upon arrival; exactly what I wanted; expert knowledgable of car functionality; kept in touch since 1st purchase December 2009. Visit Roxanne ASAP! knowledgable of car functionality; kept in touch since 1st purchase December 2009. Visit Roxanne ASAP! More

Roxanne Roch helped me to lease an X5 for the second time in 3 years. She is professional, attentive, responsive, and does everything possible to get you the best price. in 3 years. She is professional, attentive, responsive, and does everything possible to get you the best price. More

I had no intention of buying a new car yet, but when the repair costs for my 10 year old BMW started mounting, I decided it was time for a new car. I went to the dealership expecting the usual haggling that repair costs for my 10 year old BMW started mounting, I decided it was time for a new car. I went to the dealership expecting the usual haggling that goes with purchasing a new car. Fortunately, I met David Engel who made the experience more like a pleasant outing. He found exactly the car I wanted, and even gave expert advice on new music to listen to in my new car. David also followed up with me several times after the purchase to make sure that everything was OK, and to find out if I needed any help with any of the new technology. If you are looking for a new BMW, ask for David. More

Salesman Charlie Perez is very knowledgeable and has a great customer-friendly attitude. His relaxed attitude made me feel comfortable when he answered the many questions I had about the purchase, and th great customer-friendly attitude. His relaxed attitude made me feel comfortable when he answered the many questions I had about the purchase, and the technology of my new 2013 X3. Charlie is awesome! More