BMW of Rockville

Great car buying experience I have to say that the experience I had at BMW of Rockville was for superior to anything I have experienced in the past when buying a car. The dealer I have to say that the experience I had at BMW of Rockville was for superior to anything I have experienced in the past when buying a car. The dealer was low hassle and very fair on price. My sales advisor, Brandon Kim, was knowledgeable and treated me extremely well. He went out of his way on multiple occasions to ensure that I was happy and felt like a valued customer. I cannot recommend Brandon or the dealership enough. If you are in the market for a BMW no other dealership or sales advisor even comes close. More

Roxanne Roch is the BOMB Let me start off by saying that i hate the car buying experience. Roxanne Roch changed my attitude when it comes to the experience, She made it smooth Let me start off by saying that i hate the car buying experience. Roxanne Roch changed my attitude when it comes to the experience, She made it smooth and effortless. The work was done before i arrived ,she had everything waiting for me. It feels good to have someone that not only understand what you want but can also satisfy your needs at the same time. I would recommend Roxanne as the salesperson of the year. If you are looking for a car salesperson that cares about the customer than just the sale of the car and that will be honest and real with you......Roxanne is the salesperson to go to. More

Avoid them at all costs! I came here for the first time Saturday 6/28/14 for a simple oil change (which ended up costing $225). Came home with 4 ruined wheels, clear coat on a I came here for the first time Saturday 6/28/14 for a simple oil change (which ended up costing $225). Came home with 4 ruined wheels, clear coat on all 4 wheels stripped in patches. Service Manager Scott Cascone was no help denying any wrong doing by them but thanks for offering a quote to have them refinished. Ridiculous! More

good experience Brandon is very helpful and the price is also very good. We got our x5 in less than 4 weeks. i would definitely recommend anyone to him. Brandon is very helpful and the price is also very good. We got our x5 in less than 4 weeks. i would definitely recommend anyone to him. More

Outstanding Recommedation for Roxanne Roch Mrs. Roxanne Roch should be recognized as employee of the year for her Exceptional Vehicle Knowledge and her Outstanding Customer Service! Do whateve Mrs. Roxanne Roch should be recognized as employee of the year for her Exceptional Vehicle Knowledge and her Outstanding Customer Service! Do whatever it takes to keep at the dealership. More

Excellent service We bought our 6th BMW in the last 7 years and once again the service was remarkable. Tony Yazdi is extremely knowledgeable, honest and straightforwar We bought our 6th BMW in the last 7 years and once again the service was remarkable. Tony Yazdi is extremely knowledgeable, honest and straightforward, making the experience of purchasing a vehicle totally stress free. I highly recommend this dealership and Tony in particular. More

sales and service I have been a long time customer of BMW of Rockville - though as Marty and Nic can tell you - it was restricted to the great team in the service depa I have been a long time customer of BMW of Rockville - though as Marty and Nic can tell you - it was restricted to the great team in the service department. I had a beloved 1999 528IT with only 120,000 miles that I had for 14 years. When it came to give up on it, I went to the sales department. Marty Krist was assigned to me. I shared my experience and what I was interested in. He expertly discussed a variety of options with the BMW fleet (new and used), we test drove a few of the vehicles and narrowed my choices - an X3, the wagon diesel, and even some sedans. We worked through several options. The price was higher than I could manage. Nicholas Popovici, the assistant GM, stepped in. He asked "what is the problem?" in a calm and calming way. We talked for a few minutes, he went to look up "something on the computer" and when he came back I told him Marty had shown me the exact car I was interested in. He walked me to it, looked it over and indicated he would do his best. We decided to talk again. I returned to the dealership on Monday. Marty showed me to my two options, we worked out a price on both and I test drove them. The X3 won and I bought the car. Nicholas and Marty are the reason why. More

Great sales experience with Rockville BMW I was a first time BMW buyer when I stopped by Rockville BMW to test drive the 2014 X3. The receptionist desk was friendly and introduced me to Zaheer I was a first time BMW buyer when I stopped by Rockville BMW to test drive the 2014 X3. The receptionist desk was friendly and introduced me to Zaheer Rangwala who was my point of contact throughout the purchase process. He was very professional, not pushy at all, and answered all of my questions - through phone calls and when I texted him - he was always available. He made the buying process very smooth and painless. When I went to sign-off on the paperwork, James Wang had everything prepared and it only took a few minutes to sign everything. I would recommend this dealership to anyone wanting to purchase a BMW! More

Excellent service Well, I serviced my BMW Z4 at BMW of Rockville, and while they worked in my vehicle they offered me one of their loan cars. I've been in other BMW dea Well, I serviced my BMW Z4 at BMW of Rockville, and while they worked in my vehicle they offered me one of their loan cars. I've been in other BMW dealerships to service my cars and usually to get a loaner you must have an appointment, so I was greatly surprised because I was a walk-in customer ready to spend at least half of my day at the dealership. Juan Carlos, kept me informed regularly over the phone about the status of my vehicle, very friendly and professional guy. As a matter of fact, I felt the service was so nice that I went to the sales area and got me a 5 series. More